prikaz prve stranice dokumenta Consumers satisfaction with organization of public transport during corona crisis
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master's thesis
Consumers satisfaction with organization of public transport during corona crisis
Zagreb: University of Zagreb, Faculty of Economics and Business, 2020. urn:nbn:hr:148:862293
Vrkljan, Mihovil
University of Zagreb
Faculty of Economics and Business
Department of Trade and International Business

Institutional repository: REPEFZG

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Vrkljan, M. (2020). Consumers satisfaction with organization of public transport during corona crisis (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:862293

Vrkljan, Mihovil. "Consumers satisfaction with organization of public transport during corona crisis." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2020. https://urn.nsk.hr/urn:nbn:hr:148:862293

Vrkljan, Mihovil. "Consumers satisfaction with organization of public transport during corona crisis." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2020. https://urn.nsk.hr/urn:nbn:hr:148:862293

Vrkljan, M. (2020). 'Consumers satisfaction with organization of public transport during corona crisis', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 01 October 2024, https://urn.nsk.hr/urn:nbn:hr:148:862293

Vrkljan M. Consumers satisfaction with organization of public transport during corona crisis [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2020 [cited 2024 October 01] Available at: https://urn.nsk.hr/urn:nbn:hr:148:862293

M. Vrkljan, "Consumers satisfaction with organization of public transport during corona crisis", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:148:862293

Metadata
TitleConsumers satisfaction with organization of public transport during corona crisis
AuthorMihovil Vrkljan
MentorDora Naletina (mentor)
Committee memberDora Naletina (predsjednik povjerenstva)
Committee memberKristina Petljak (član povjerenstva)
Committee memberIvana Štulec (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Trade and International Business)
Zagreb
Defense date and country2020-09-22, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Trade and Tourism
Abstract
Public transport is a type of transporting services accessible to all users under the same conditions. Public transport between cities is dominated by airlines, coaches, and intercity rail, while in the cities and urban areas is provided by city buses, trolleybuses, trams, and passenger trains. It's viewed as an essential component of the overall transportation planning and management process. Thus, public transport has become an active driver of the economic development of all modern countries.Nowadays, the world is gripped by the global pandemic crises that will have an enormous impact on businesses all over the world and all types of transport activities. One of the most affected activities by this global crisis is transportation businesses. Corona crisis has influenced and contributed to changes in the public transport system and its performances and prices. Customers had to adapt to new ways of participating in public transport, possibly new fees, and different ways of approaching public transport. The goal of this paper is to investigate the satisfaction of advantages or dissatisfaction with public transport services on Croatian customers, its availability, and new measures and ways of using public transport during the crisis.
Keywords
Languageenglish
URN:NBNurn:nbn:hr:148:862293
Study programmeTitle: Business economy
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to authenticated users
Terms of useLicence In copyright icon
Created on2020-09-23 10:58:04