Caring for people with dementia is one of the most demanding jobs in the healthcare sector, especially for the nurses and technicians who provide care to these patients on a daily basis. Dementia is a progressive disease that requires constant adjustment of the approach to care, given the changes in the cognitive, physical and emotional functions of patients. The aim of this paper was to analyze the challenges faced by medical staff in working with dementia patients, including psychological, emotional and organizational aspects, and to propose recommendations for improving practice. Research has shown that nurses and technicians often feel burdened by demanding patient behavior, lack of resources and emotional stress, which can lead to burnout syndrome and an increased risk of violent behavior towards patients. Also, the need for additional staff education on types of violence, self-control and emotional intelligence was highlighted. Measures to prevent violence are particularly important, including legal protocols, staff rotation and collaboration with patients' families. The conclusion of the paper suggests that it is necessary to invest in continuous education, improve organizational structures and provide emotional support to medical personnel in order to reduce the risk of violence and improve the quality of care. By implementing these measures, it is possible to significantly improve working conditions, as well as ensure better care for patients with dementia.