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master's thesis
CAF u javnom sektoru
Specijalistički završni rad
Zaprešić: The University of Applied Sciences Baltazar Zaprešić, 2022. urn:nbn:hr:129:074681
Matošević, Nives
The University of Applied Sciences Baltazar Zaprešić
Chair of Economics, Management and Marketing

Institutional repository: Digital Repository of the University of Applied Sciences Baltazar Zaprešić

Cite this document

Matošević, N. (2022). CAF u javnom sektoru : Specijalistički završni rad (Master's thesis). Zaprešić: The University of Applied Sciences Baltazar Zaprešić. Retrieved from https://urn.nsk.hr/urn:nbn:hr:129:074681

Matošević, Nives. "CAF u javnom sektoru : Specijalistički završni rad." Master's thesis, The University of Applied Sciences Baltazar Zaprešić, 2022. https://urn.nsk.hr/urn:nbn:hr:129:074681

Matošević, Nives. "CAF u javnom sektoru : Specijalistički završni rad." Master's thesis, The University of Applied Sciences Baltazar Zaprešić, 2022. https://urn.nsk.hr/urn:nbn:hr:129:074681

Matošević, N. (2022). 'CAF u javnom sektoru : Specijalistički završni rad', Master's thesis, The University of Applied Sciences Baltazar Zaprešić, accessed 18 November 2024, https://urn.nsk.hr/urn:nbn:hr:129:074681

Matošević N. CAF u javnom sektoru : Specijalistički završni rad [Master's thesis]. Zaprešić: The University of Applied Sciences Baltazar Zaprešić; 2022 [cited 2024 November 18] Available at: https://urn.nsk.hr/urn:nbn:hr:129:074681

N. Matošević, "CAF u javnom sektoru : Specijalistički završni rad", Master's thesis, The University of Applied Sciences Baltazar Zaprešić, Zaprešić, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:129:074681

Metadata
TitleCAF u javnom sektoru : Specijalistički završni rad
AuthorNives Matošević
MentorZoran Stanko (mentor)
Committee memberNinoslav Gregurić-Bajza (predsjednik povjerenstva)
GranterThe University of Applied Sciences Baltazar Zaprešić
(Chair of Economics, Management and Marketing)
Zaprešić
Defense date and country2022-11-14, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Danas mnoge organizacije, tvrtke kao i poduzeća primjenjuju standarde koji su ključni kako bi imali uspješan sustav upravljanja kvalitetom. Iako mnogi kritičari smatraju kako je kvaliteta i dalje dobar marketinški trik, smjernice i alati koji su unutar samog procesa kvalitete daju kvalitetan i dobar uvid u sliku poslovanja kao i daljnjeg razvoja. Na temelju provođenja aktivnosti kvalitete vidljivo je kako osobe unutar organizacija rade na djelovanjima kao i na pravilnostima poslovanja i stvaranja kvalitetnih međuljudskih odnosa kako bi se uspješno izvršavali zadani zadaci. CAF model, odnosno Common Assessment Framework, služi kao alat koji je namijenjen upravo da organizacije naprave kvalitetnu samo procjenu da vide gdje trenutno stoje sa svojim sustavima koji su usmjereni uspostavljanju kvalitete kao i pravilnog poslovanja te što je potrebno još dodatno učiniti kako bi ustrojenje sustava bilo uspješno uspostavljeno.
Abstract (english)
Today, many organizations, companies as well as companies apply standards that are essential to have a successful quality management system. Although many critics believe that quality is still a good marketing trick, the guidelines and tools that are within the quality process itself give a good and high-quality insight into the image of the business as well as further development. Based on the implementation of quality activities, it is visible how people within organizations work on activities as well as on the regularity of business and the creation of quality interpersonal relationships in order to successfully carry out assigned tasks. The CAF model, i.e. the Common Assessment Framework, serves as a tool that is intended precisely for organizations to make a qualitative self-assessment to see where they currently stand with their systems that are aimed at establishing quality as well as proper business, and what needs to be done additionally to make the system's structure successfully established.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:129:074681
Study programmeTitle: Public sector Management - Specialist Graduate Professional Study
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni specijalist / stručna specijalistica javnog sektora (stručni specijalist / stručna specijalistica javnog sektora)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2023-05-17 08:52:15