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undergraduate thesis
Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, 2018. urn:nbn:hr:145:133671
Matoković, Vlatka
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Quantitative Methods and Informatics

Institutional repository: EFOS REPOSITORY

Cite this document

Matoković, V. (2018). Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa. (Undergraduate thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:133671

Matoković, Vlatka. "Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:133671

Matoković, Vlatka. "Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.." Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2018. https://urn.nsk.hr/urn:nbn:hr:145:133671

Matoković, V. (2018). 'Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.', Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 27 November 2024, https://urn.nsk.hr/urn:nbn:hr:145:133671

Matoković V. Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa. [Undergraduate thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2018 [cited 2024 November 27] Available at: https://urn.nsk.hr/urn:nbn:hr:145:133671

V. Matoković, "Utjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.", Undergraduate thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:145:133671

Metadata
TitleUtjecaj neverbalne lomunikacije na uspješnost pregovaračkog procesa.
Title (english)The impact of nonverbal communication on the success of the negotiating process
AuthorVlatka Matoković
MentorJerko Glavaš (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberIvan Kelić (član povjerenstva)
Committee memberBlaženka Hadrović Zekić (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Quantitative Methods and Informatics)
Osijek
Defense date and country2018-09-11, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Tema ovog završnog rada je „Utjecaj neverbalne komunikacije na uspješnost pregovaračkog procesa“. Rad govori općenito o komunikaciji i pregovaračkom procesu, te o načinu na koji neverbalna komunikacija utječe na pregovarački proces. Neverbalna komunikacija definira se kao način komuniciranja bez riječi. Bit pregovaranja leži u tome da se riješe zajednički i konfliktni interesi obje pregovaračke strane s ciljem postizanja sporazuma od kojeg će oboje imati koristi. Pri pregovaranju vrlo je važna verbalna, ali i neverbalna komunikacija. Pregovarači često nemaju kontrolu nad svojim pokretima te tako lako otkrivaju ono što zaista misle. Iskusni pregovarač vrlo lako iz takvih pokreta može iščitati nečiju razinu samopouzdanja i uvjerljivosti. Neverbalni znakovi također upućuju na interes za onim što pregovaratelj govori odnosno sluša. Rad govori o tome što koji neverbalni znak znači i govori o pregovaraču.
Abstract (english)
The theme of this final paper is "The Impact of Nonverbal Communication on the Successful Negotiation Process". The paper deals generally with the communication and negotiating process, as well as the way in which non-verbal communication influences the negotiation process. Non-verbal communication is defined as a way of communicating without words. The essence of the negotiation lies in the common and conflicting interests of both parties in order to reach agreement from which both will benefit. Verbal but also non-verbal communication is very important in negotiation. Negotiators often have no control over their movements and so easily discover what they really think. Experienced negotiator very easily from such movements can read one's level of self-confidence and persuasiveness. Nonverbal signs also point to interest in what the negotiator is talking or listening to. The paper talks about what a nonverbal sign means and talks about a negotiator.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:133671
Study programmeTitle: Entrepreneurship
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2018-11-07 15:19:33