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master's thesis
Racionalno ponašanje (lean thinking) u uslužnim tvrtkama
Diplomski rad
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, 2020. urn:nbn:hr:145:073649
Dragičević, Dino
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Chair of Management, Organization and Entrepreneurship

Institutional repository: EFOS REPOSITORY

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Dragičević, D. (2020). Racionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:073649

Dragičević, Dino. "Racionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2020. https://urn.nsk.hr/urn:nbn:hr:145:073649

Dragičević, Dino. "Racionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2020. https://urn.nsk.hr/urn:nbn:hr:145:073649

Dragičević, D. (2020). 'Racionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 01 June 2024, https://urn.nsk.hr/urn:nbn:hr:145:073649

Dragičević D. Racionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2020 [cited 2024 June 01] Available at: https://urn.nsk.hr/urn:nbn:hr:145:073649

D. Dragičević, "Racionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:145:073649

Metadata
TitleRacionalno ponašanje (lean thinking) u uslužnim tvrtkama : Diplomski rad
Title (english)RATIONAL BEHAVIOR (LEAN THINKING) IN SERVICE COMPANIES : Graduate paper
AuthorDino Dragičević
MentorAleksandar Erceg (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberMartina Briš Alić (član povjerenstva)
Committee memberAleksandar Erceg (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
(Chair of Management, Organization and Entrepreneurship)
Osijek
Defense date and country2020-07-20, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Ovaj rad obrađuje posebnu metodu poslovanja poduzeća koja pravilnom implementacijom dovodi do unapređenja poslovanja, procesa i zaposlenika. Radom se ukazuje na važnost značaja novih metoda poslovanja koje su neophodne za opstanak suvremenih poduzeća. U radu se ukazuje na važnost primjene lean pristupa u uslužnim djelatnostima, te su izneseni primjeri poduzeća. U istraživačkom dijelu rada, kroz anketni upitnik o analizi stavova kupaca o važnosti lean pristupa u poduzeću potvrđuju se činjenice iznesene u radu. Sve više se prepoznaju prednosti lean pristupa - lean postaje neizbježna metoda koja dovodi do smanjenja grešaka i zastoja u poslovanju te smanjenja troškova poslovanja.
Abstract (english)
This paper deals with a special method of business operations of the company which, with proper implementation, leads to the improvement of business, processes and employees. The paper points out the importance of new business methods that are necessary for the survival of modern enterprises. The paper points out the importance of applying the lean approach in service industries, and presents examples of companies. In the research part of the paper, through a survey questionnaire on the analysis of customer attitudes about the importance of the lean approach in the company, the facts presented in the paper are confirmed. The benefits of the lean approach are increasingly recognized - lean is becoming an inevitable method that reduces errors and downtime and reduces operating costs.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:073649
Study programmeTitle: Entrepreneurship
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2021-05-26 09:22:41