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master's thesis
POSLOVNI BONTON: IZABRANI PRIMJERI
Diplomski rad
Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek, 2021. urn:nbn:hr:145:772478
Šop, Ružica
Josip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek

Institutional repository: EFOS REPOSITORY

Cite this document

Šop, R. (2021). POSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad (Master's thesis). Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek. Retrieved from https://urn.nsk.hr/urn:nbn:hr:145:772478

Šop, Ružica. "POSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2021. https://urn.nsk.hr/urn:nbn:hr:145:772478

Šop, Ružica. "POSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad." Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, 2021. https://urn.nsk.hr/urn:nbn:hr:145:772478

Šop, R. (2021). 'POSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad', Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, accessed 28 December 2024, https://urn.nsk.hr/urn:nbn:hr:145:772478

Šop R. POSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad [Master's thesis]. Osijek: Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek; 2021 [cited 2024 December 28] Available at: https://urn.nsk.hr/urn:nbn:hr:145:772478

R. Šop, "POSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad", Master's thesis, Josip Juraj Strossmayer University of Osijek, Faculty of Economics and Business in Osijek, Osijek, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:145:772478

Metadata
TitlePOSLOVNI BONTON: IZABRANI PRIMJERI : Diplomski rad
Title (english)BUSINESS ETIQUETTE: SELECTED EXAMPLES : Graduate paper
AuthorRužica Šop
MentorIvana Barković Bojanić (mentor)
Committee memberJerko Glavaš (predsjednik povjerenstva)
Committee memberIvan Kelić (član povjerenstva)
Committee memberIvana Barković Bojanić (član povjerenstva)
GranterJosip Juraj Strossmayer University of Osijek
Faculty of Economics and Business in Osijek
Osijek
Defense date and country2021-09-28, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Zbog globalizacije gospodarstva, doseljavanje, iseljavanje i turizma mnogo se intenzivnije suočavamo s drugim kulturama, svim prilikama i poteškoćama koje kulturološke različitosti donose. Kultura je obilježje svake nacije koja utječe na identitet pojedinca, grupe ljudi, organizacije i društva u cjelini. Društvo danas pridodaje veliku pažnju u razumijevanju i učenju različitih kultura i njenih vrijednosti te razumijevanje kulturološke raznolikosti. Također, komunikacija je ta koja uključuje interakciju ljudi čije su kulturne percepcije i simbolički sustavi dovoljno različiti da mijenjaju komunikacijski čin. Posebni naglasak se stavlja na poslovni bonton koji nije jednak u svim kulturama, ali čine skupinu pravila ponašanja u poslovanju. Važan je segment svake kulture te jedan od mogućih načina komunikacije gdje pomaže u izgradnji međunarodnih i poslovnih odnosa. Prije negoli se ode u određenu zemlju, potrebno je prvo istražiti razumjeti poslovni bonton te zemlje, kako ne bi došlo do nerazumijevanja i propale suradnje. Ovaj diplomski rad usmjeren je na istraživanje poslovnog bontona i skupa pravila koje određuje ponašanje u nekoj zajednici te ga prikazati kroz praktične primjere izabranih gradova i zemalja.
Abstract (english)
Due to the globalization of the economy, immigration, emigration and tourism, we are much more intensely confronted with other cultures, all the opportunities and difficulties that cultural differences bring. Culture is a feature of every nation that affects the identity of an individual, a group of people, an organization and society as a whole. Today, society pays great attention to understanding and learning about different cultures and their values, and to understanding cultural diversity. Also, communication is one that involves the interaction of people whose cultural perceptions and symbolic systems are different enough to change the act of communication. Special emphasis is placed on business etiquette, which is not the same in all cultures but forms a set of rules of conduct in business. It is an important segment of every culture and one of the possible ways of communication where it helps to build international and business relations. Before going to a particular country, it is necessary to first research to understand the business etiquette of that country, so as not to lead to misunderstanding and failed cooperation. This thesis focuses on the study of business etiquette and a set of rules that determine behavior in a community and present it through practical examples of selected cities and countries - Turkey, Japan, United Arab Emirates (Dubai), Sweden.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:145:772478
Study programmeTitle: Business economy; specializations in: Trade and logistics, Management, Logistic management , Business informatics
Course: Management
Study programme type: university
Study level: graduate
Academic / professional title: Magistar/magistra ekonomije (Magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2022-05-06 08:06:32