Information technology is an unavoidable factor in most organizations today. The implementation of various technologies has not bypassed the retail sector either. The business is constantly changing and requires certain upgrades and innovations in order to gain an advantage and increase competitiveness in the market. The paper discusses the characteristics and implementation of various information technologies with an emphasis on retail technology. First, the paper explains the concept of ERP system, its history and the various opportunities it provides in the organization. Furthermore, various technologies in retail were analyzed in detail, ie. whether they fully fulfill their function and the purpose for which they were introduced. Special emphasis is placed on the following groups of technologies: technologies for collection and self-collection of goods, technologies for stock and shortage records on shelves, technologies for forecasting demand and inventory management in retail, technologies for promotion automation, technologies for monitoring and analyzing customer behavior, technologies for improvement of in-store promotion, delivery technologies, in-store storage technologies, price marking technologies and similar. With the introduction of information technologies, they provide their consumers with increasing quality and a better shopping experience, which is ultimately reflected in retailers with additional profits achieved by reducing fixed costs.