Advances in technology and globalization have not only changed people's lives, but also changed the traditional business model. There are more and more orders, business and logistics processes are more advanced, the supply chain is more and more complex, and the international exchange of goods and services is more and more frequent. Considering the changes that business brings to us in the 21st century, it is necessary to use better technologies that ensure the reduction of errors and the maximization of customer service. One of these technologies is blockchain technology, which ensures a high degree of connection between participants in the supply chain, timely monitoring of products from production to delivery to the end consumer, and data transparency. Blockchain technology is a decentralized technology, which means that it does not involve intermediaries in the business, such as a bank. Today's business is based on enabling a positive user experience for the customer and on satisfying the customer's wishes. The buying habits of consumers have changed significantly since the buying habits of the last century. Today, customers can order products without going to a store, and the product can be delivered to their door in a short time. In addition to online product ordering, customers have more and more demands for product monitoring at every stage of the supply chain and a guarantee of product quality. Blockchain technology makes it possible to meet the high expectations of the customer because it reduces product delivery delays due to the high degree of connection between participants and enables customers to monitor and guarantee product quality.