prikaz prve stranice dokumenta Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj
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master's thesis
Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj
Rijeka: University of Rijeka, Faculty of Economics and Business, 2021. urn:nbn:hr:192:766201
Hodak, Vlatka
University of Rijeka
Faculty of Economics and Business

Institutional repository: Repository of the University of Rijeka, Faculty of Economics and Business

Cite this document

Hodak, V. (2021). Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:766201

Hodak, Vlatka. "Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2021. https://urn.nsk.hr/urn:nbn:hr:192:766201

Hodak, Vlatka. "Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2021. https://urn.nsk.hr/urn:nbn:hr:192:766201

Hodak, V. (2021). 'Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 29 April 2024, https://urn.nsk.hr/urn:nbn:hr:192:766201

Hodak V. Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2021 [cited 2024 April 29] Available at: https://urn.nsk.hr/urn:nbn:hr:192:766201

V. Hodak, "Strategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:192:766201

Metadata
TitleStrategije pregovaranja i njihov utjecaj na poslovanje nacionalnih parkova u Hrvatskoj
Title (english)Negotiation strategies and their impact on the operation of national parks in Croatia
AuthorVlatka Hodak
MentorTomislav Galović (mentor)
Committee memberTomislav Galović (predsjednik povjerenstva)
Committee memberHeri Bezić (član povjerenstva)
Committee memberAna Štambuk (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2021-09-16, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Poslovno pregovaranje predstavlja proces uzajamne komunikacije s usmjerenjem dolaženja do zajedničke odluke. Kvalitetan pregovarač mora posjedovati stručna znanja te stručne, socijalne i komunikacijske vještine. Komunikacija predstavlja razmjenu u kojoj moraju biti uključene sve strane kako bi se poruka uspješno razmijenila. U turizmu pregovaranje je vrlo važno zbog sve veće konkurencije i rastućeg tržišta koje tokom godina postaje sve zahtjevnije. Pregovaranje u turističkoj industriji vrlo je važan proces jer bez turista/gosta turizam ne bi ni opstao, a najbitnije je da se osigura i ponudi ono što bi zadovoljilo želje i potrebe turista. Dakle, svaka ustanova koja pruža turističke usluge, poput Nacionalnih parkova koju su i tema ovog diplomskog rada, treba imati kvalitetne pregovarače koji će dobrim znanjem, komunikacijom i vještinama dovesti ustanovu do uspjeha, odnosno da postigne postavljene ciljeve, strategije i planove. Kako bi pregovarači uspjeli u tome, ustanove moraju organizirati potrebne seminare u svrhu educiranja zaposlenika kako bi se što više usavršavali i nadograđivali svoje pregovaračke vještine koje će pridonijeti uspjehu.
Abstract (english)
Business negotiation is a process of mutual communication with the direction of reaching a joint decision. A quality negotiator must have professional knowledge and professional, social and communication skills. Communication is an exchange in which all parties must be involved in order for the message to be successfully exchanged. In tourism, negotiation is very important due to increasing competition and a growing market that has become more demanding over the years. Negotiation in the tourism industry is a very important process because without tourists / guests tourism would not survive, and the most important thing is to provide and offer what would satisfy the wishes and needs of tourists. Therefore, every institution that provides tourist services, such as National Parks, which are the subject of this thesis, should have quality negotiators who will lead the Institution to success with good knowledge, communication and skills, ie to achieve the set goals, strategies and plans. In order for negotiators to succeed in this, institutions must organize the necessary seminars in order to educate employees in order to improve as much as possible and upgrade their negotiation skills that will contribute to success.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:192:766201
Study programmeTitle: Business Economics; specializations in: Finance and Banking, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business, International Business IT Business
Course: Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2021-11-04 18:13:10