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master's thesis
Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi
Rijeka: University of Rijeka, Faculty of Economics and Business, 2023. urn:nbn:hr:192:796777
Filipčić, Snježana
University of Rijeka
Faculty of Economics and Business

Institutional repository: Repository of the University of Rijeka, Faculty of Economics and Business

Cite this document

Filipčić, S. (2023). Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:796777

Filipčić, Snježana. "Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2023. https://urn.nsk.hr/urn:nbn:hr:192:796777

Filipčić, Snježana. "Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2023. https://urn.nsk.hr/urn:nbn:hr:192:796777

Filipčić, S. (2023). 'Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 20 November 2024, https://urn.nsk.hr/urn:nbn:hr:192:796777

Filipčić S. Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2023 [cited 2024 November 20] Available at: https://urn.nsk.hr/urn:nbn:hr:192:796777

S. Filipčić, "Elektroničko poslovanje E-uprave s primjenom u Poreznoj upravi", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:192:796777

Metadata
TitleElektroničko poslovanje E-uprave s primjenom u Poreznoj upravi
Title (english)Electronic business of e-administration with application in the Tax Administration
AuthorSnježana Filipčić
MentorZvonko Čapko (mentor)
Committee memberZvonko Čapko (predsjednik povjerenstva)
Committee memberSlavomir Vukmirović (član povjerenstva)
Committee memberAna Babić (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2023-06-12, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Ovim radom pojašnjava se općenito pojam elektroničkog poslovanja, od povijesti do primjene moderne tehnologije uz naglasak na važnosti elektroničke pismenosti. Opisuju se i prednosti i nedostaci elektroničkog poslovanja. U nastavku rada pojašnjava se pojam i razvoje E- uprave, njena primjena u javnoj upravi i opisuje sustav e–Građani. U praktičnom dijelu pobliže se govori o poslovanju Porezne uprave, elektroničkim uslugama i upravljanje ovlaštenjima. Detaljno se pojašnjavaju pojedine aplikacije i usluge ePorezne poput porezno knjigovodstvene kartice, obrasci, zahtjevi i korisnički pretinac sagledan iz perspektive korištenja samih poreznih obveznika, ali i službenika Porezne uprave. Vrši se usporedba i iskustva u korištenju ePorezne u odnosu na e -Građane, kao i usporedba Estonske i Hrvatske Porezne uprave. U analitičkom dijelu provodi se istraživanje hipoteze i anketa o učinkovitosti, zadovoljstvu i primjeni ePorezne od strane službenika PU konkretnije Ispostave, te se vrši analiza rezultata. Na kraju rada je zaključak teme, s osvrtom na elektroničko poslovanje u Poreznoj upravi sada i u budućnosti.
Abstract (english)
This paper clarifies the general concept of electronic business, from history to the application of modern technology, with an emphasis on the importance of electronic literacy. The advantages and disadvantages of electronic business are also described. In the continuation of the paper, the concept and developments of e-administration, its application in public administration and the description of the e-citizen system are explained. In the practical part, the business of the Tax Administration, electronic services and the management of authorizations are discussed in more detail. Individual e-tax applications and services are explained in detail, such as tax bookkeeping cards, forms, requests and the user box, viewed from the perspective of use by taxpayers themselves, as well as by Tax Administration officials. A comparison and experience in the use of e-tax in relation to e-citizens is made, as well as a comparison of the Estonian and Croatian Tax Administration. In the analytical part, research and a survey on the efficiency, satisfaction and application of e-tax by the employees of the PU more specific branch are carried out, and the results are analyzed. At the end of the paper is the conclusion of the topic, with a focus on electronic business in the Tax Administration now and in the future.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:192:796777
Study programmeTitle: Business economics; specializations in: Finance, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business
Course: Entrepreneurship
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra ekonomije (sveučilišni/a magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2023-07-07 16:45:21