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master's thesis
Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije
Rijeka: University of Rijeka, Faculty of Economics and Business, 2023. urn:nbn:hr:192:409669
Radovani, Katarina
University of Rijeka
Faculty of Economics and Business

Institutional repository: Repository of the University of Rijeka, Faculty of Economics and Business

Cite this document

Radovani, K. (2023). Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije (Master's thesis). Rijeka: University of Rijeka, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:192:409669

Radovani, Katarina. "Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2023. https://urn.nsk.hr/urn:nbn:hr:192:409669

Radovani, Katarina. "Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije." Master's thesis, University of Rijeka, Faculty of Economics and Business, 2023. https://urn.nsk.hr/urn:nbn:hr:192:409669

Radovani, K. (2023). 'Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije', Master's thesis, University of Rijeka, Faculty of Economics and Business, accessed 29 April 2024, https://urn.nsk.hr/urn:nbn:hr:192:409669

Radovani K. Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije [Master's thesis]. Rijeka: University of Rijeka, Faculty of Economics and Business; 2023 [cited 2024 April 29] Available at: https://urn.nsk.hr/urn:nbn:hr:192:409669

K. Radovani, "Značaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije", Master's thesis, University of Rijeka, Faculty of Economics and Business, Rijeka, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:192:409669

Metadata
TitleZnačaj emocija i emocionalne inteligencije u poslovnom pregovaranju djelatnika HZZ-a Primorsko-goranske županije
Title (english)The importance of emotions and emotional intelligence in business negotiations of employees of Croatian employment service in county of Primorje-gorski kotar
AuthorKatarina Radovani
MentorTomislav Galović (mentor)
Committee memberTomislav Galović (predsjednik povjerenstva)
Committee memberHeri Bezić (član povjerenstva)
Committee memberAna Štambuk (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Economics and Business
Rijeka
Defense date and country2023-07-17, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Naslov rada i tema kojom se bavi ovaj diplomski rad je značaj emocija i emocionalne inteligencije u procesu poslovnog pregovaranja djelatnika HZZ-a na području Primorsko-goranske županije. Svrha rada je povezati proces poslovnog pregovaranja s emocionalnom inteligencijom odnosno prikazati na koji način i u kojoj mjeri emocionalna inteligencija može utjecati na uspješan ishod poslovnih pregovora. Poslovno pregovaranje predstavlja proces kojim dvije strane dolaze do zajedničkog sporazuma kako bi svaka od njih zadovoljila svoja očekivanja i ciljeve. S druge strane, emocionalna inteligencija predstavlja sposobnost razumijevanja i tumačenja vlastitih, ali i tuđih emocija. Za potrebe pisanja ovog rada, provelo se anketno istraživanje među djelatnicima HZZ-a Primorsko-goranske županije. U radu je postavljena temeljna hipoteza koja tvrdi kako emocionalna inteligencija ima značajan utjecaj na uspješan ishod poslovnog pregovaranja. Provedenim kvantitativnim istraživanjem hipoteza se pokazala potvrdnom.
Abstract (english)
The title and the topic of this thesis is the importance of emotions and emotional intelligence in business negotations of employees of Croatian employment service in county of Primorje and Gorski kotar. The purpose of this thesis is to connect the business negotiation process with emotional intelligence furthermore to show in which way and how much emotional intelligence can affect on outcome of business negotiations. Business negotiations involves the process in which two parties are trying to find common solution so that each oh them would satisfy their expectations and golas. On the other hand, emotional intelligence means ability to understand and to interpret not just their own but also others emotions. For the purpose of writing this thesis, the questionnaire was conducted among employees of Croatian employment service in county of Primorje and Gorski kotar. The hypotheses that was set up in this thesis claims that emotional intelligence has great impact on succesful outcome of business negotitations. Based on quantitative research the hypotheses proved to be positive.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:192:409669
Study programmeTitle: Business economics; specializations in: Finance, Entrepreneurship, Management, Finance and Accounting, Marketing, International Business, IT Business
Course: Entrepreneurship
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra ekonomije (sveučilišni/a magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2023-11-10 12:55:36