Abstract | In this research author is conducting a study on the example of company JGL d.d., more specifically on the department Quality Control where she will be applying the theoretical knowledge on Human Resource Management gathered during her studies at the University of Economics and Business in Rijeka. As we are familiar, JGL is one of the biggest international companies in Croatia, and they have always been introduced and praised for their excellent HRM work and performance, which has been proven by receiving the award of the “TOP 5 Employer” in Croatia. Therefore, in this thesis, the author will demonstrate how this international company fulfils its functions and tasks necessary for successful HRM in Croatia, specifically in one of its departments. By mainly using the interview and descriptive method, the author will be collecting and analysing information related to their process of recruiting, selecting, educating, training, developing, and motivating their employees. As well, as gather information on the work experience and satisfaction of some of their employees who have been employed in the Quality Control department for over 5 years on different functions within the department. At the end of this study, the author has drawn a conclusion, based on both theoretical and empirical knowledge accumulated, on the HRM practices, potential improvements, and hopes for their future development. |