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master's thesis
UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA
Diplomski rad
Split: University of Split, Faculty of economics Split, 2018. urn:nbn:hr:124:482781
Dobrović, Vice
University of Split
Faculty of economics Split

Institutional repository: REFST

Cite this document

Dobrović, V. (2018). UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad (Master's thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:482781

Dobrović, Vice. "UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad." Master's thesis, University of Split, Faculty of economics Split, 2018. https://urn.nsk.hr/urn:nbn:hr:124:482781

Dobrović, Vice. "UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad." Master's thesis, University of Split, Faculty of economics Split, 2018. https://urn.nsk.hr/urn:nbn:hr:124:482781

Dobrović, V. (2018). 'UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad', Master's thesis, University of Split, Faculty of economics Split, accessed 28 December 2024, https://urn.nsk.hr/urn:nbn:hr:124:482781

Dobrović V. UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad [Master's thesis]. Split: University of Split, Faculty of economics Split; 2018 [cited 2024 December 28] Available at: https://urn.nsk.hr/urn:nbn:hr:124:482781

V. Dobrović, "UPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad", Master's thesis, University of Split, Faculty of economics Split, Split, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:124:482781

Metadata
TitleUPRAVLJANJE TROŠKOVIMA MOBILNIH TELEKOMUNIKACIJSKIH USLUGA : Diplomski rad
AuthorVice Dobrović
MentorMaja Ćukušić (mentor)
MBZ: 300571
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2018-09, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Business Informatics
Abstract
Usluga mobilnih telekomunikacija je sastavni dio modernog poslovanja. Na hrvatskom tržištu djeluju tri operatera mobilnih usluga te privlače kupce raznim ponudama mobilnih uređaja, tarifama, paketima i dodatnim uslugama. Poseban naglasak operateri stavljaju na poslovne korisnike i prilagođavaju svoju ponudu njihovim potrebama. Tvrtke i organizacije imaju interes izabrati optimalnu tarifu za sve mobilne brojeve u njihovom vlasništvu prema potrebama zaposlenika. Odabirom nepovoljne tarife, tvrtka će nepotrebno trošiti resurse. Odabir optimalne tarife za svakog zaposlenika te njihovo kombiniranje i mijenjanje prema potrebama predstavlja izazov za svaku organizaciju. Preciznijom procjenom budućih troškova, tvrtka ostvaruje prednost u poslovanju, a u slučaju mobilnih usluga, softverski sustav kojim bi se analizirale potrebe unutar tvrtke i promjene ponude operatera donio bi korist tvrtkama koje bi mogle efikasnije pronaći optimalne tarife. Postojeća rješenja na hrvatskom tržištu ne zadovoljavaju potrebe veće organizacije koja ima za cilj optimizaciju troškova. Prema specificiranim parametrima, potrebno je odrediti optimalnu tarifu za potrebe određenog radnog mjesta. Izrađen je grafički prototip alata koji je vezan na bazu podataka o zaposlenicima, brojevima telefona, mobilnim uređajima, tarifama, utrošenim uslugama, iznosima računa i svim dodatnim relevantnim informacijama. Alat ima mogućnost analize potreba određenog radnog mjesta i na temelju povijesnih podataka određuje optimalnu tarifu.
Abstract (english)
Mobile telecommunications services are an integral part of modern business. Three mobile operators operate on the Croatian market and attract customers with various mobile device offers, tariffs, packages and additional services. Special emphasis operators put on business users and tailor their offer to their needs. Companies and organizations have an interest in choosing the optimal tariff for all mobile numbers they own according to the needs of their employees. By choosing an unfavorable tariff, the company will waste resources unnecessarily. Choosing an optimal tariff for each employee, combining them and changing them is a challenge for every organization. With a more accurate estimation of future costs, the company can benefit, and in the case of mobile services, a software system that analyzes the needs within a company and changes the operator's offer would benefit companies that could find the best tariffs more efficiently. Existing solutions on the Croatian market do not meet the needs of a larger organization that aims to optimize costs. According to the specified parameters, it is necessary to determine the optimal tariff for a particular workplace. A graphical prototype of a tool that is linked to a database of employees, phone numbers, mobile devices, rates, consumed services, bill amounts and all other relevant information has been designed. The tool has the ability to analyze the needs of a particular job and based on historical data determines the optimal tariff.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:482781
Study programmeTitle: Business Studies
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2018-11-09 08:55:20