prikaz prve stranice dokumenta ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA
No public access
undergraduate thesis
ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA
Završni rad
Split: University of Split, Faculty of economics Split, 2018. urn:nbn:hr:124:350715
Zlokić, Ana
University of Split
Faculty of economics Split

Institutional repository: REFST

Cite this document

Zlokić, A. (2018). ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad (Undergraduate thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:350715

Zlokić, Ana. "ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad." Undergraduate thesis, University of Split, Faculty of economics Split, 2018. https://urn.nsk.hr/urn:nbn:hr:124:350715

Zlokić, Ana. "ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad." Undergraduate thesis, University of Split, Faculty of economics Split, 2018. https://urn.nsk.hr/urn:nbn:hr:124:350715

Zlokić, A. (2018). 'ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad', Undergraduate thesis, University of Split, Faculty of economics Split, accessed 18 November 2024, https://urn.nsk.hr/urn:nbn:hr:124:350715

Zlokić A. ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad [Undergraduate thesis]. Split: University of Split, Faculty of economics Split; 2018 [cited 2024 November 18] Available at: https://urn.nsk.hr/urn:nbn:hr:124:350715

A. Zlokić, "ANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad", Undergraduate thesis, University of Split, Faculty of economics Split, Split, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:124:350715

Metadata
TitleANALIZA POSLOVNIH PROCESA U HOTELU „AMINESS LUME“, BRNA : Završni rad
AuthorAna Zlokić
MentorMarko Hell (mentor)
MBZ: 259274
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2018-08, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Business Informatics
Abstract
Cilj ovog završnog rada je obraditi temu analize poslovnih procesa, odnosno utvrditi kako hotel Aminess Lume organizira, planira i izvodi poslovne procese. Upravljanje poslovnim procesima se neprestano mijenja i razvija. Od samih početaka, do danas mnogo toga se promijenilo, a najviše zahvaljujući ubrzanom razvoju tehnologije. U radu je objašnjen termin poslovnih procesa, koncept procesne orijentacije, metode modeliranja poslovnih procesa i ciljevi poslovnih procesa te analiza poslovnih procesa na primjeru hotela Aminess Lume u Brni na otoku Korčuli. Globalni zadatak hotelskog poslovanja je zadovoljavanje potreba gostiju u uslugama smještaja, prehrane i drugim hotelskim uslugama. Da bi se ovaj zadatak u organizaciji mogao uspješno obaviti, on se raščlanjuje na veći broj operativnih poslova. Isti i slični međusobno povezani operativni poslovi se grupiraju u manji ili veći broj skupina koji se nazivaju funkcijama. Povezanost svih dijelova sustava omogućava promptno rješavanje svih poslovnih zadataka, pronalaženje optimalnih rješenja, donošenje brzih odluka kao odgovor na izazove konkurencije i zahtjeve tržišta.
Abstract (english)
The aim of this final paper is to elaborate on the subject of business process analysis, or to determine how the Aminess Lume hotel organizes, plans and conducts business processes. Business Process Management is continually changing and developing. From the beginnings to the present, much has changed, and most thanks to the rapid development of technology. The paper describes the term of business processes, the process orientation concept, business process modeling methods and business process goals, and business process analysis in the example of the Aminess Lume hotel in Brna on the island of Korcula. The global task of hotel business is to satisfy the needs of guests in accommodation, catering and other hotel services. In order to successfully accomplish this task in the organization, it is divided into a number of operational tasks. Same and similar interconnected operations are grouped into a smaller or larger number of groups called functions. The connectivity of all parts of the system makes it possible to quickly solve all business tasks, find optimal solutions, make quick decisions in response to competition challenges and market demands.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:350715
Study programmeTitle: Tourism Operations
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsClosed access
Terms of useLicence In copyright icon
Created on2019-11-04 08:48:42