Travel agencies are under constant pressure and the need to adapt to the enviroment, to embrace innovation and new challenges, and to make all changes from the enviroment to the general business and the creation of their own products. The various support systems are designed to faciliate business operations, given the complexity and scope of the work of travel agency staff. The development of technology is crucial for innovation within the tourism system, as it will provide appopriate assumptions such as creating affordable software and networking that will improve communication with clients and partners. The development of ICT affects the overall tourism system and results in changes in tourism supply and demand. Tourism destinations as well as tourism companies, based on information provided by ICT, can respond quickly to changes in the tourism market by adapting existing tourism products and creating new specialized tourism products. Modern business and operating practices require maximum market presence in order to maintain competitiveness and increase revenues. For this reason, agencies are increasingly relying on information technology in their business and advertising their products and services on the Internet. This requires a lot of time and addtional staff, so channel manager system have been developed to simplify operations and save time. The purpose of the support system is to faciliate the exchange of goods and services in the tourism market and to organize the business of the company in the direction that employees have more time and space for direct contact with customers or guests, and to spend less time dealing with technical matters.