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master's thesis
UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA
završni rad
Split: University of Split, Faculty of economics Split, 2016. urn:nbn:hr:124:621431
Perković, Nikola
University of Split
Faculty of economics Split

Institutional repository: REFST

Cite this document

Perković, N. (2016). UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad (Master's thesis). Split: University of Split, Faculty of economics Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:124:621431

Perković, Nikola. "UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad." Master's thesis, University of Split, Faculty of economics Split, 2016. https://urn.nsk.hr/urn:nbn:hr:124:621431

Perković, Nikola. "UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad." Master's thesis, University of Split, Faculty of economics Split, 2016. https://urn.nsk.hr/urn:nbn:hr:124:621431

Perković, N. (2016). 'UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad', Master's thesis, University of Split, Faculty of economics Split, accessed 30 November 2024, https://urn.nsk.hr/urn:nbn:hr:124:621431

Perković N. UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad [Master's thesis]. Split: University of Split, Faculty of economics Split; 2016 [cited 2024 November 30] Available at: https://urn.nsk.hr/urn:nbn:hr:124:621431

N. Perković, "UPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad", Master's thesis, University of Split, Faculty of economics Split, Split, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:124:621431

Metadata
TitleUPRAVLJANJE KVALITETOM PRIMJENOM ISO 9001 U INDUSTRIJI NAMJEŠTAJA : završni rad
AuthorNikola Perković
MentorŽelimir Dulčić (mentor)
MBZ: 95935
GranterUniversity of Split
Faculty of economics Split
Split
Defense date and country2016-06, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Upravljanje kvalitetom je skup radnji u sklopu upravljanja, koje određuju politiku kakvoće, ciljeve i odgovornosti poduzeća. To je sustavni pristup menadžmentu, čiji je cilj kontinuirano povećavanje vrijednosti za kupca oblikovanjem i kontinuiranim unapređivanjem organizacijskih procesa i sustava. Potpuno upravljanje kvalitetom uključuje sve zaposlenike, te uključuje i lanac opskrbe i lanac kupaca, jer je kvaliteta sustava upravljanja od velike važnosti za povećanje konkurentske sposobnosti organizacije i gospodarstva u cjelini. Upravljanje cjelokupnom kvalitetom specifičan je koncept menadžmenta koji je orijentiran na kontinuirano unapređivanje poslovanja, timski rad, rast zadovoljstva kupaca i snižavanje troškova.
Abstract (english)
Quality management is a group of actions provided by management, which determine quality policy, objectives and responsibilities of the company. It is a systematic approach to management, which has a goal to continuously increase customer's value by shaping and developing organisation processes and systems. Total quality management includes all employees, and also a supply and customer's chain, because the good quality of management system has big importance in increasing competitivness of the company and the whole economy. Total quality management is special concept of management which is based on continuous development of the business, team work, satisfaction of the customers and lowering costs.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:124:621431
Study programmeTitle: Management; specializations in: Project management, Financial and Tax management, Accounting and Revision
Course: Accounting and Revision
Study programme type: professional
Study level: specialist graduate
Academic / professional title: stručni/a specijalist/ specijalistica ekonomije (stručni/a specijalist/ specijalistica ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2016-10-25 12:15:13