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undergraduate thesis
Važnost kadra u maloprodaji
Zagreb: University of Zagreb, Faculty of Economics and Business, 2023. urn:nbn:hr:148:750752
Moretti Smolčić, Chiara
University of Zagreb
Faculty of Economics and Business
Department of Trade and International Business

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Moretti Smolčić, C. (2023). Važnost kadra u maloprodaji (Undergraduate thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:750752

Moretti Smolčić, Chiara. "Važnost kadra u maloprodaji." Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, 2023. https://urn.nsk.hr/urn:nbn:hr:148:750752

Moretti Smolčić, Chiara. "Važnost kadra u maloprodaji." Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, 2023. https://urn.nsk.hr/urn:nbn:hr:148:750752

Moretti Smolčić, C. (2023). 'Važnost kadra u maloprodaji', Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, accessed 14 August 2024, https://urn.nsk.hr/urn:nbn:hr:148:750752

Moretti Smolčić C. Važnost kadra u maloprodaji [Undergraduate thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2023 [cited 2024 August 14] Available at: https://urn.nsk.hr/urn:nbn:hr:148:750752

C. Moretti Smolčić, "Važnost kadra u maloprodaji", Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:148:750752

Metadata
TitleVažnost kadra u maloprodaji
Title (english)The importance of staff in the retail
AuthorChiara Moretti Smolčić
MentorMarija Jurčević (mentor)
Committee memberMarija Jurčević (predsjednik povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Trade and International Business)
Zagreb
Defense date and country2023-09-06, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Trade and Tourism
Abstract
Predmet ovog završnog rada je istražiti nužnost ljudskog kadra. Teza rada preispituje neophodnost radne snage u maloprodajnim prodavaonicama. Između ostalog pruža pregled tržišta rada i plaća u Republici Hrvatskoj, kao i analizu razvoja i važnosti maloprodaje. Dva paralelna pitanja ili problema koja se obrađuju u radu je zadovoljstvo kupaca sa kupovnim procesom odnosno moguća rješenja ubrzavanja ili pojednostavljenja procesa kupnje. No s druge strane pitanje radnih mjesta, preopterećenosti s radnim zadacima i naravno generalno zadovoljstvo radnika. Međutim zadatak rada je istražiti prihvaćenost samoposlužnih blagajni i saznati želje i očekivanja potrošača u budućnosti.
Abstract (english)
The subject of paper is to investigate the necessity of human staff. The thesis examines the necessity of labor in retail stores. Among other things, it provides an overview of the labor market and salaries in the Republic of Croatia, as well as an analysis of the development and importance of retail. Two parallel issues or problems that are addressed in the paper are customer satisfaction with the purchase process, as well as, possible solutions to speed up or simplify the purchase process. But on the other hand, the issue of jobs, overloading with work tasks and, of course, the general satisfaction of workers. However, the task of the paper is to investigate the acceptance of self-service cash registers and find out the wishes and expectations of consumers in the future.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:750752
Study programmeTitle: Business Economics
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/ prvostupnica ekonomije (stručni/a prvostupnik/ prvostupnica ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to authenticated users
Terms of useLicence In copyright icon
Created on2023-09-07 16:00:29