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undergraduate thesis
The impact of technological innovation on the customer care industry
Zagreb: University of Zagreb, Faculty of Economics and Business, 2024. urn:nbn:hr:148:749132
Abdollahzadeh, Ghazaleh
University of Zagreb
Faculty of Economics and Business

Institutional repository: REPEFZG

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Abdollahzadeh, G. (2024). The impact of technological innovation on the customer care industry (Undergraduate thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:749132

Abdollahzadeh, Ghazaleh. "The impact of technological innovation on the customer care industry." Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, 2024. https://urn.nsk.hr/urn:nbn:hr:148:749132

Abdollahzadeh, Ghazaleh. "The impact of technological innovation on the customer care industry." Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, 2024. https://urn.nsk.hr/urn:nbn:hr:148:749132

Abdollahzadeh, G. (2024). 'The impact of technological innovation on the customer care industry', Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, accessed 27 July 2024, https://urn.nsk.hr/urn:nbn:hr:148:749132

Abdollahzadeh G. The impact of technological innovation on the customer care industry [Undergraduate thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2024 [cited 2024 July 27] Available at: https://urn.nsk.hr/urn:nbn:hr:148:749132

G. Abdollahzadeh, "The impact of technological innovation on the customer care industry", Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:148:749132

Metadata
TitleThe impact of technological innovation on the customer care industry
AuthorGhazaleh Abdollahzadeh
MentorMario Spremić (mentor)
GranterUniversity of Zagreb
Faculty of Economics and Business
Zagreb
Defense date and country2024-06-28, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Business Informatics
Abstract
With the emergence and advancements in technology and its implementation across industries, it is crucial to study the movement towards digitalization and understand its various aspects. This study aims to provide a comprehensive outlook on how digitalization has impacted the customer care industry. In the following sections of this chapter, we will outline the reasons behind this study and explain how it will achieve its objectives.
Keywords
Languageenglish
URN:NBNurn:nbn:hr:148:749132
Study programmeTitle: /
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni prvostupnik (baccalaureus) ekonomije/sveučilišna prvostupnica (baccalaurea) ekonomije (sveučilišni prvostupnik (baccalaureus) ekonomije/sveučilišna prvostupnica (baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence Attribution-NonCommercial-ShareAlike 3.0 Unported (CC BY-NC-SA 3.0) icon
Created on2024-07-01 17:56:28