prikaz prve stranice dokumenta Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji
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graduate thesis
Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji
Zagreb: University of Zagreb, Faculty of Economics and Business, 2024. urn:nbn:hr:148:397937
Posavec, Antonija
University of Zagreb
Faculty of Economics and Business
Department of Trade and International Business

Institutional repository: REPEFZG

Cite this document

Posavec, A. (2024). Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji (Graduate thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:397937

Posavec, Antonija. "Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji." Graduate thesis, University of Zagreb, Faculty of Economics and Business, 2024. https://urn.nsk.hr/urn:nbn:hr:148:397937

Posavec, Antonija. "Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji." Graduate thesis, University of Zagreb, Faculty of Economics and Business, 2024. https://urn.nsk.hr/urn:nbn:hr:148:397937

Posavec, A. (2024). 'Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji', Graduate thesis, University of Zagreb, Faculty of Economics and Business, accessed 24 December 2024, https://urn.nsk.hr/urn:nbn:hr:148:397937

Posavec A. Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji [Graduate thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2024 [cited 2024 December 24] Available at: https://urn.nsk.hr/urn:nbn:hr:148:397937

A. Posavec, "Povezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji", Graduate thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:148:397937

Metadata
TitlePovezanost upravljanja kvalitetom i zadovoljstva korisnika u tekstilnoj industriji
Title (english)The connection of quality management and user satisfaction in the textile industry
AuthorAntonija Posavec
MentorLuka Buntić (mentor)
Committee memberLuka Buntić (predsjednik povjerenstva)
Committee memberTomislav Baković (član povjerenstva)
Committee memberDora Naletina (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Trade and International Business)
Zagreb
Defense date and country2024-07-04, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
International Economics
Abstract
Sustav upravljanja kvalitetom u tekstilnoj industriji za korisnike jest značajan na više načina. Upravljanje kvalitetom osigurava da tekstil zadovoljava određene standarde trajnosti, udobnosti ili izgleda. Visokokvalitetan tekstil pruža bolju udobnost i estetiku, poboljšavajući cjelokupno korisničko iskustvo. Također, razne prakse upravljanja kvalitetom u tekstilnoj industriji osiguravaju zadovoljavajuće sigurnosne standarde, poput toga da ne sadrže štetne kemikalije i tvari. Korisnici na taj način mogu biti sigurni da je tekstil koji kupuju u potpunosti siguran za korištenje. Visokokvalitetni proizvodi dovode do povećanja zadovoljstva kupaca odnosno korisnika, što dovodi do lojalnosti i pozitivne reputacije marke. Upravljanje kvalitetom osigurava usklađenost tekstilnih proizvoda sa relevantnim propisima i standardima. Usklađenost s propisima korisnicima ulijeva povjerenje u pogledu zakonitosti i etičnosti proizvoda kojeg kupuju. Upravljanje kvalitetom u tekstilnoj industriji nosi ključnu ulogu u osiguravanju da korisnici dobiju sigurne, izdržljive i zadovoljavajuće proizvode, čime pozitivno utječe na njihova iskustva i percepciju tekstilnih marki.
Abstract (english)
The quality management system in the textile industry is significant for users in several ways. Quality management ensures that textiles meet certain standards of durability, comfort or appearance. High-quality textiles provide better comfort and aesthetics, improving the overall user experience. Also, various quality management practices in the textile industry ensure satisfactory safety standards, such as being free of harmful chemicals and substances. In this way, users can be sure that the textiles they buy are completely safe to use. High-quality products lead to increased customer and user satisfaction, which leads to loyalty and positive brand reputation. Quality management ensures compliance of textile products with relevant regulations and standards. Compliance with regulations gives consumers confidence in the legality and ethics of the product they are purchasing. Quality management in the textile industry plays a key role in ensuring that users receive safe, durable and satisfactory products, thereby positively influencing their experiences and perceptions of textile brands.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:397937
Study programmeTitle: Management and retail marketing
Study programme type: professional
Study level: graduate
Academic / professional title: magistar ekonomije/magistra ekonomije (magistar ekonomije/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2024-07-04 14:14:20