This paper deals with the application of new technologies and innovations in quality management systems, with a special emphasis on digitization, artificial intelligence (AI) and the Internet of Things (IoT). The aim of the work was to investigate how these technologies affect the efficiency and precision of the quality management system and to identify the advantages they bring in improving the quality of products and services. Through a detailed analysis of various technological solutions, such as AI, blockchain technology, virtual reality (VR), robotics, big data analysis and 3D printing, the work showed that new technologies significantly contribute to improving quality and efficiency in various industries. AI is highlighted as a key technology that enables automation of quality control processes, predictive analytics and real-time monitoring, thereby reducing the possibility of human error and increasing the accuracy of quality control activities. IoT sensors allow manufacturers to monitor environmental conditions and equipment performance, which contributes to a better understanding of quality control issues and a proactive approach to maintenance. Blockchain technology improves transparency and traceability in supply chains, thereby increasing consumer confidence in product quality and authenticity. VR technology is proving to be an effective tool for employee training, enabling faster and more intensive learning of soft skills. Robotics in production processes brings a high level of precision and consistency, while the analysis of big data enables early detection of problems and process optimization. 3D printing provides the ability to quickly create prototypes and customize products, which further improves quality and reduces production costs. Through concrete examples from practice, the paper illustrated how modern technologies change traditional approaches to quality management and provide companies with tools to achieve a high level of quality and customer satisfaction. All these technologies together create a powerful synergy that enables organizations to remain competitive in today's dynamic business environment. Implementing these technologies requires adequate infrastructure, employee training, and integration with existing systems, but the long-term benefits in terms of improved quality, efficiency, and customer satisfaction make them worthwhile investments. The paper concludes that by accepting and integrating new technologies into quality management systems, organizations can significantly improve their operations and achieve better results on the market.