prikaz prve stranice dokumenta Zaštita potrošača u on-line kupovini i financijskim transakcijama
Access restricted to students and staff of home institution
master's thesis
Zaštita potrošača u on-line kupovini i financijskim transakcijama
Zagreb: University of Zagreb, Faculty of Economics and Business, 2016. urn:nbn:hr:148:285471
Ćosić, Andreja
University of Zagreb
Faculty of Economics and Business

Institutional repository: REPEFZG

Cite this document

Ćosić, A. (2016). Zaštita potrošača u on-line kupovini i financijskim transakcijama (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:285471

Ćosić, Andreja. "Zaštita potrošača u on-line kupovini i financijskim transakcijama." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2016. https://urn.nsk.hr/urn:nbn:hr:148:285471

Ćosić, Andreja. "Zaštita potrošača u on-line kupovini i financijskim transakcijama." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2016. https://urn.nsk.hr/urn:nbn:hr:148:285471

Ćosić, A. (2016). 'Zaštita potrošača u on-line kupovini i financijskim transakcijama', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 27 November 2024, https://urn.nsk.hr/urn:nbn:hr:148:285471

Ćosić A. Zaštita potrošača u on-line kupovini i financijskim transakcijama [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2016 [cited 2024 November 27] Available at: https://urn.nsk.hr/urn:nbn:hr:148:285471

A. Ćosić, "Zaštita potrošača u on-line kupovini i financijskim transakcijama", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:148:285471

Metadata
TitleZaštita potrošača u on-line kupovini i financijskim transakcijama
Title (english)Consumer protection in on-line purchasing and financial transactions
AuthorAndreja Ćosić
MentorDario Dunković (mentor)
Committee memberIvan Kovač (predsjednik povjerenstva)
Committee memberKristina Petljak (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
Zagreb
Defense date and country2016-07-07, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Kako bi pružatelji elektroničkih usluga održali korak s konkurencijom nužna je prilagodba novonastalim uvjetima na tržištu. Pri tome se posebna pozornost treba posvetiti potrošačima i njihovim pravima i sigurnosti jer upravo su potrošači glavni pokretači novih trendova i pokretači tržišnog razvoja. Korištenje on-line transakcija sa sobom povlači uklanjanje barijera klasične trgovine i omogućava cijelodnevnu dostupnost tržišta potrošaču pri čemu je nužna uspostava dobre komunikacije pružatelja usluga i samih potrošača. S obzirom da je Republika Hrvatska sastavni dio Europske unije, od presudne je važnosti da se pružatelji usluga i potrošači prilagode europskim uvjetima tržišta, prije svega elektroničkoga. Osnovni je cilj rada prikazati trenutnu poziciju potošača u on-line trgovini i financijskim transakcijama kako bi se dobio uvid u stanje na području zaštite potrošača i kako bi se mogle izvuči preporuke za budući razvoj zaštite potrošača.
Abstract (english)
In order to keep pace with the competition, it is necessary to adjust to new conditions in the market. In doing so, special attention should be given to consumers and their rights and security just because consumers are the main drivers of new trends and market development. The use of on-line transactions removes the barriers of conventional trade and allows all-day access to the consumer markets where necessary to establish good communications service between providers and consumers themselves. Given that Croatia is an integral part of the European Union, it is crucial that the service providers and consumers adapt to European market conditions, primarily electronic. The main objective of this paper is to show the current position of consumers in the on-line trade and financial transactions in order to obtain insight in the field of consumer protection and to be able to extract recommendations for the future development of consumer protection.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:285471
Study programmeTitle: Business Economics
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2016-11-23 16:28:16