This paper discusses challenges related to the introduction of a new Learning Management System (LMS) into a company. The assumption is that the organization already has software for managing, documenting, tracking, reporting and delivering educational content, i.e. a learning system that for some reason needs to be changed. The basic question is whether a better decision-making system is to be upgraded or completely replaced by a new one. To answer this question, it is necessary to conduct an analysis of the existing learning system and project the introduction of a new learning system. Furthermore, the paper will outline the reasons for: - upgrade of the system or, - moving to a new learning system and challenges related to both cases. The study used a case study analysis method when introducing a new learning system into a company: I. The company introduced a new LMS with significantly worse performance than previous and management thinking about returning to the old system. The specific aim of the paper is to show that insufficiently elaborated business process analysis can lead to error and loss of money for the enterprise. The work is based on an example of a company replacing the learning system (LMS) with new ones and thus leading to greater difficulty and more errors than it was in the old LMS. The work consists of six chapters; In the first chapter, the introduction to graduate thesis, the more precise scope and goal of work, the sources and methods of data collection, and the content and structure of work are given. Through the second chapters, basic concepts are passed and answers to fundamental questions such as the learning system, which are the roles and features of the learning system, which is the difference between the academic and corporate learning system and how to measure the efficiency of education, user engagement and analyse results. Chapter Three details the performance of the business process learning system, shows how an analysis of the existing business process is being carried out, which is why management decided to move to a new system and how it looks like introducing some new software into an existing business process. The fourth chapter presents the delineation that makes up the core of this graduate thesis, the reasons and conditions for upgrading the existing system, and the reasons and conditions for switching to a completely new system. The fifth chapter makes a survey conducted. The research consists of chapters of research methodology, research results and research analysis. The study is a case study analysis when introducing a new learning system into a company. Specifically, a new LMS has been introduced in the company with much worse performance than previous and management thinking about returning to the old system.