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master's thesis
Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona
Zagreb: University of Zagreb, Faculty of Economics and Business, 2019. urn:nbn:hr:148:006085
Trslić, Ivana
University of Zagreb
Faculty of Economics and Business
Department of Informatics

Institutional repository: REPEFZG

Cite this document

Trslić, I. (2019). Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:006085

Trslić, Ivana. "Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2019. https://urn.nsk.hr/urn:nbn:hr:148:006085

Trslić, Ivana. "Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2019. https://urn.nsk.hr/urn:nbn:hr:148:006085

Trslić, I. (2019). 'Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 17 February 2025, https://urn.nsk.hr/urn:nbn:hr:148:006085

Trslić I. Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2019 [cited 2025 February 17] Available at: https://urn.nsk.hr/urn:nbn:hr:148:006085

I. Trslić, "Razvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:148:006085

Metadata
TitleRazvoj aplikacije pametnog virtualnog asistenta korištenjem Pythona
Title (english)Development of an intelligent virtual assistant app using Python programming language
AuthorIvana Trslić
MentorMirjana Pejić Bach (mentor)
Committee memberJovana Zoroja (predsjednik povjerenstva)
Committee memberIvan Strugar (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Informatics)
Zagreb
Defense date and country2019-09-25, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
U posljednjim godinama visoka tehnologija i njezini produkti doživljavaju procvat u industriji visoke tehnologije. Uzmemo li u obzir da su klijenti i njihovo zadovoljstvo na prvom mjestu svakom ozbiljnom poduzeću, pametni virtualni asistenti postaju pravo otkriće u upravljanju odnosima s klijentima. Pametni virtualni asistent je aplikacija za interakciju s korisnicima na temelju govornih naredbi. Aplikacija integrira softversko rješenje u oblaku gdje se svi podaci pohranjuju i analiziraju za kvalitetniju buduću uslugu, a pametni uređaji međusobno komuniciraju koristeći internet stvari. U radu se naglašavaju procesi razvoja i područja primjene pametnih virtualnih asistenata te se razvija pilot aplikacija Chatbota u Python programskom jeziku. Ovim radom se želi prikazati važnost razvoja novih tehnologija, njihov utjecaj na živote ljudi te potencijalna područja primjene. Rezultati rada mogli bi poslužiti svima zainteresiranima za korištenje virtualnih asistenata u poslovanju ili osobnom interesu i bolje razumijevanje programiranja u Phytonu.
Abstract (english)
In recent years high technology and its products are experiencing a boom in high technology industry. Considering that customers and their satisfaction are in the first place for every serious company, intelligent virtual assistants become real breaktrough in customer relationship management. Intelligent virutal assistant is a voice command-based application for interaction with customers. The application integrates a software solution into a cloud, where all data is stored and analyzed for better future service, while smart devices communicate with each other using the Internet of Things. This workpiece highlights development processes and applications of intelligent virtual assistants and develops a pilot Chatbot application in Python programming language. This workpiece seeks to present the importance of developing new technologies, their impact on people’s lives and potential applications. The result of the workpiece could be useful for anyone interested in using intelligent virtual assistants in business or personal and better understanding of programming in Python.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:006085
Study programmeTitle: Economics
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2019-09-25 22:05:08