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undergraduate thesis
UPRAVLJANJE KVALITETOM U TURIZMU
Zagreb: University of Zagreb, Faculty of Economics and Business, 2020. urn:nbn:hr:148:703053
Petrović, Ivan
University of Zagreb
Faculty of Economics and Business
Department of Trade and International Business

Institutional repository: REPEFZG

Cite this document

Petrović, I. (2020). UPRAVLJANJE KVALITETOM U TURIZMU (Undergraduate thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:703053

Petrović, Ivan. "UPRAVLJANJE KVALITETOM U TURIZMU." Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, 2020. https://urn.nsk.hr/urn:nbn:hr:148:703053

Petrović, Ivan. "UPRAVLJANJE KVALITETOM U TURIZMU." Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, 2020. https://urn.nsk.hr/urn:nbn:hr:148:703053

Petrović, I. (2020). 'UPRAVLJANJE KVALITETOM U TURIZMU', Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, accessed 13 March 2025, https://urn.nsk.hr/urn:nbn:hr:148:703053

Petrović I. UPRAVLJANJE KVALITETOM U TURIZMU [Undergraduate thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2020 [cited 2025 March 13] Available at: https://urn.nsk.hr/urn:nbn:hr:148:703053

I. Petrović, "UPRAVLJANJE KVALITETOM U TURIZMU", Undergraduate thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:148:703053

Metadata
TitleUPRAVLJANJE KVALITETOM U TURIZMU
AuthorIvan Petrović
MentorTomislav Baković (mentor)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Trade and International Business)
Zagreb
Defense date and country2020-09-24, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
U turizmu kao i u svakoj industriji za daljnji razvoj potrebno je ulagati u kvalitetu. Hotelima (ali i drugim turističkim poduzećima) vrlo je bitna implementacija sustava upravljanja kvalitetom kako bi ostali konkurentni na turističkom tržištu. Ključne osobe u turističkom sektoru ističu važnost pružanja kvalitetne usluge i realnog prikazivanja što turist može očekivati.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:148:703053
Study programmeTitle: Business Economics
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (stručni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-09-24 11:19:14