Digitalization is rapidly changing the way businesses do business at the beginning of the 21st century. In the age of digitalization, the attention of users is in the digital world, the patterns of user behavior are changing, and there is a transformation of the traditional business concept that shapes a new approach based on digital technology. Digitalization encompasses the process of converting analog processes into digital. Digital transformation refers to fundamental changes in the organization. It changes the essence and fundamentals of organizations, their business models and creates added value using digital technology. Implemented changes under the influence of digitalization create greater efficiency of business processes and improve the quality of products and services. The present fourth industrial revolution, called Industry 4.0, refers to the interconnection and integration of data collection and business analysis systems and the digitalization of business organizations. Faced with the challenges posed by Industry 4.0, businesses are trying to transform their business, adapting the quality of products and services to new trends. Digitalization of quality management in the context of Industry 4.0 leads to the formation of new evaluation phases of quality management, the concept of quality 4.0. In the context of Industry 4.0, quality management needs to be tailored to the features of high technology and innovation. Further development of technology leads to industry 5.0 and a new concept of quality management.