Internal communication is one of two types of business communication and it implies communication between internal stakeholders, most commonly between employees and managers (formal internal communication) and employees with other colleagues (informal internal communication). Even though this field developed under big influence of external communication field, theoretical and empirical researches discovered plenty contributions namely for achieving organizational success. Not only that it contributes in better employee understanding of organisational strategy and goals, it participates in development of positive organizational climate and culture as well as in driving employee motivation and engagement. Despite plenty advantages that organizations can achieve from efficient internal communication in normal and steady environment, it is even more important as a tool for successful managing and overcoming crisis situation. Crisis situation can be described as unpredictable, unplanned and unwanted event that can have negative consequences on whole business (Kešetović i Toth, 2012.). Precisely this COVID-19 pandemic caused a global crisis and faced managers with a challenge of implementing developed crisis plan as well as creating efficient crisis communication. For purpose of determining employee satisfaction with internal communication during crisis caused by COVID-19 virus empirical study on convenience sample of 109 responders was conducted. Results showed slightly above average employee satisfaction with all eight dimensions of internal communication that were tested. Also, results showed that employees most commonly used communication tools for writing and video chat platforms to conduct formal communication. On the other hand, e-mail and different platforms for chat (like WhatsApp, Viber, Slack etc.) were most commonly used for informal communication.