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master's thesis
Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja
Zagreb: University of Zagreb, Faculty of Economics and Business, 2022. urn:nbn:hr:148:276077
Budimir, Mario
University of Zagreb
Faculty of Economics and Business
Department of Trade and International Business

Institutional repository: REPEFZG

Cite this document

Budimir, M. (2022). Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:276077

Budimir, Mario. "Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:276077

Budimir, Mario. "Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:276077

Budimir, M. (2022). 'Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 25 December 2024, https://urn.nsk.hr/urn:nbn:hr:148:276077

Budimir M. Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2022 [cited 2024 December 25] Available at: https://urn.nsk.hr/urn:nbn:hr:148:276077

M. Budimir, "Postojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:148:276077

Metadata
TitlePostojeći problemi u krajnjoj dostavi Web prodavaonica u RH i moguća rješenja
Title (english)Existing problems in Web stores Last mile deliveries in Croatia and possible solutions
AuthorMario Budimir
MentorJasna Prester (mentor)
Committee memberSanda Soucie (predsjednik povjerenstva)
Committee memberBlaženka Knežević (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Trade and International Business)
Zagreb
Defense date and country2022-09-06, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Trade and Tourism
Abstract
Krajnja dostava predstavlja zadnji korak u opskrbnom lancu. Krajnja dostava ima veliki utjecaj na proces proizvodnje proizvoda i stavljanje tih proizvoda na raspolaganje kupcima jer takav proces jako ovisi o krajnjoj dostavi. Krajnja dostava dobiva na sve većoj važnosti te olakšava preuzimanje robe jer se kupcima roba dostavlja na kućnu adresu. Krajnom dostavom se nastoji kupcima dostaviti roba u što kraćem vremenskom periodu i uz što manje troškove. Prilikom dostave javljaju se brojni problemi, koji mogu biti vezani uz probleme s kupcima, dostavnom službom, te problemi vezani uz cijenu, vrijeme i mjesto isporuke. U ovom diplomskom radu putem anketnog upitnika na uzorku od 66 Web prodavaonica, ispitano je sa kakvim se problemima susreću Web prodavaonice. Rezultati ankete su prikazani grafovima, te su na kraju predložena moguća rješenja za navedene probleme.
Abstract (english)
Last mile delivery (LMD) is the last step in the supply chain. LMD has a great impact on the process of product production and making these products available to customers because such a process is highly dependent on Last mile delivery. LMD is gaining in importance and makes it easier to pick up goods because the goods are delivered to customers' home addresses. With the LMD, it strives to deliver the goods to the customers in the shortest possible time and with the lowest possible costs. During delivery, there are many problems, which can be related to problems with customers, delivery service, and problems related to price, time and place of delivery. In this paper, through a questionnaire on a sample of 66 Web stores, it was examined what problems Web stores face. The results of the survey are presented in graphs, and at the end possible solutions to these problems are proposed.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:276077
Study programmeTitle: Business Economics
Study programme type: university
Study level: integrated undergraduate and graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2022-09-06 12:53:05