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master's thesis
Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja
Zagreb: University of Zagreb, Faculty of Economics and Business, 2022. urn:nbn:hr:148:959545
Ivandić, Ela
University of Zagreb
Faculty of Economics and Business
Department of Organization and Management

Institutional repository: REPEFZG

Cite this document

Ivandić, E. (2022). Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja (Master's thesis). Zagreb: University of Zagreb, Faculty of Economics and Business. Retrieved from https://urn.nsk.hr/urn:nbn:hr:148:959545

Ivandić, Ela. "Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:959545

Ivandić, Ela. "Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja." Master's thesis, University of Zagreb, Faculty of Economics and Business, 2022. https://urn.nsk.hr/urn:nbn:hr:148:959545

Ivandić, E. (2022). 'Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja', Master's thesis, University of Zagreb, Faculty of Economics and Business, accessed 23 June 2024, https://urn.nsk.hr/urn:nbn:hr:148:959545

Ivandić E. Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja [Master's thesis]. Zagreb: University of Zagreb, Faculty of Economics and Business; 2022 [cited 2024 June 23] Available at: https://urn.nsk.hr/urn:nbn:hr:148:959545

E. Ivandić, "Upravljanje poslovnim kontinuitetom u djelatnosti osiguranja", Master's thesis, University of Zagreb, Faculty of Economics and Business, Zagreb, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:148:959545

Metadata
TitleUpravljanje poslovnim kontinuitetom u djelatnosti osiguranja
Title (english)Business continuity management in the insurance activities
AuthorEla Ivandić
MentorAnte Vuletić (mentor)
Committee memberAnte Vuletić (predsjednik povjerenstva)
Committee memberDomagoj Hruška (član povjerenstva)
Committee memberJakša Krišto (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Economics and Business
(Department of Organization and Management)
Zagreb
Defense date and country2022-09-30, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Upravljanje poslovnim kontinuitetom postaje neizostavan proces kojeg primjenjuju osiguravajuća društva. Broj prijetnji s kojima se suočava djelatnost osiguranja sve je veći stoga je od velike važnosti upravljati poslovnim kontinuitetom kako bi se minimizirale posljedice neželjenih događaja. Cilj ovog rada je prikazati kako se upravlja poslovnim kontinuitetom u djelatnosti osiguranja u Republici Hrvatskoj. Kako bi se ostvario cilj rada bit provedena je analiza dosad provedenih istraživanja koja su u fokusu imala upravljanje poslovnim kontinuitetom u sustavu osiguranja te je provedeno i izviđajno (kvalitativno) istraživanje u sklopu kojeg je kao instrument istraživanja korišten podsjetnik za intervju. Ispitanici su bili stručnjaci iz osiguravajućih društava koji su kompetentni za temu ovog istraživanja. Rezultati provedenog primarnog istraživanja pokazali su kako sva poduzeća iz uzorka primjenjuju upravljanje poslovnim kontinuitetom. Većina ispitanika (90%) iskazala je suglasnost oko promptne reakcije regulatora u kriznim vremenima s kojima je tržište osiguranje bilo zahvaćeno u 2020. i 2021. godini. Na temelju razvijene interne regulative i pravovremenih zaštitnih mjera regulatora omogućen je nastavak nesmetanog poslovanja.
Abstract (english)
Business continuity management is becoming an indispensable process applied by insurance companies. The number of threats facing the insurance industry is increasing, so it is of great importance to manage business continuity in order to minimize the consequences of unwanted events. The goal of this paper is to show how business continuity is managed in insurance activities in the Republic of Croatia. In order to achieve the goal of the work, an analysis of the research carried out so far was carried out, which focused on business continuity management in the insurance system, and a scouting (qualitative) research was carried out, in which the interview reminder was used as a research instrument. The respondents were experts from insurance companies who are competent for the topic of this research. The results of conducted primary research have confirmed that all companies from the sample apply business continuity management. The majority of respondents (90%) agreed with the prompt reaction of the regulator in times of crisis with which the insurance market was affected in 2020 and 2021. On the basis of the developed internal regulations and the timely protective measures of the regulator, it is possible to continue uninterrupted operations.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:148:959545
Study programmeTitle: Business Economics
Study programme type: university
Study level: integrated undergraduate and graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2022-10-01 16:13:36