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undergraduate thesis
Aplikacija podrške korisnicima
Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing, 2023. urn:nbn:hr:168:141969
Kukučka, Marin
University of Zagreb
Faculty of Electrical Engineering and Computing

Institutional repository: FER Repository

Cite this document

Kukučka, M. (2023). Aplikacija podrške korisnicima (Undergraduate thesis). Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing. Retrieved from https://urn.nsk.hr/urn:nbn:hr:168:141969

Kukučka, Marin. "Aplikacija podrške korisnicima." Undergraduate thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, 2023. https://urn.nsk.hr/urn:nbn:hr:168:141969

Kukučka, Marin. "Aplikacija podrške korisnicima." Undergraduate thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, 2023. https://urn.nsk.hr/urn:nbn:hr:168:141969

Kukučka, M. (2023). 'Aplikacija podrške korisnicima', Undergraduate thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, accessed 21 June 2024, https://urn.nsk.hr/urn:nbn:hr:168:141969

Kukučka M. Aplikacija podrške korisnicima [Undergraduate thesis]. Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing; 2023 [cited 2024 June 21] Available at: https://urn.nsk.hr/urn:nbn:hr:168:141969

M. Kukučka, "Aplikacija podrške korisnicima", Undergraduate thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, Zagreb, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:168:141969

Metadata
TitleAplikacija podrške korisnicima
Title (english)Help desk application
AuthorMarin Kukučka
MentorKrešimir Fertalj (mentor)
Committee memberKrešimir Fertalj (predsjednik povjerenstva)
Committee memberSlaven Zakošek (član povjerenstva)
Committee memberJuraj Dončević (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Electrical Engineering and Computing
Zagreb
Defense date and country2023-07-07, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Computing
Abstract
U ovom je radu pružen uvid u razvoj aplikacije podrške korisnicima. Prije svega je odrađena analiza danog problema i već postojećih mu rješenja. Zatim su definirani zahtjevi ovakve aplikacije te je opisana arhitektura razvijenog sustava, obrasci uporabe i sve implementirane funkcionalnosti. Nakon toga su navedene i ukratko opisane tehnologije i alati korišteni u izradi te je na kraju iznesen i zaključak ovog rada. Svi su navodi poduprti odgovarajućim slikama i ilustracijama koji predočuju rad ove aplikacije. Aplikacija je razvijena za web te joj se iz tog razloga može pristupiti s različitih vrsta uređaja, a implementirane su sve nužne i tražene funkcionalnosti.
Abstract (english)
This paper provides insight into the development of a help desk application. First, an analysis of given problem and already existing solutions was carried out. Then the requirements of such application are defined and the architecture of the developed system, use cases and all implemented functionalities are described. After that, the technologies and tools used in the production are listed and briefly described. Also, the conclusion of this work is presented at the end of the paper. All statements are supported by appropriate images and illustrations that represent the operation of this application. The application was developed for the web and for that reason it can be accessed from different types of devices. All necessary and requested functionalities have been implemented.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:168:141969
Study programmeTitle: Computing
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/ prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka računarstva (sveučilišni/a prvostupnik/ prvostupnica (baccalaureus/baccalaurea) inženjer/inženjerka računarstva)
Type of resourceText
File originBorn digital
Access conditionsClosed access
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Created on2023-07-13 10:14:54