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master's thesis
Razgovorni agent za korisničku podršku temeljen na dubokom učenju
Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing, 2018. urn:nbn:hr:168:289995
Dulčić, Luka
University of Zagreb
Faculty of Electrical Engineering and Computing

Institutional repository: FER Repository

Cite this document

Dulčić, L. (2018). Razgovorni agent za korisničku podršku temeljen na dubokom učenju (Master's thesis). Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing. Retrieved from https://urn.nsk.hr/urn:nbn:hr:168:289995

Dulčić, Luka. "Razgovorni agent za korisničku podršku temeljen na dubokom učenju." Master's thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, 2018. https://urn.nsk.hr/urn:nbn:hr:168:289995

Dulčić, Luka. "Razgovorni agent za korisničku podršku temeljen na dubokom učenju." Master's thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, 2018. https://urn.nsk.hr/urn:nbn:hr:168:289995

Dulčić, L. (2018). 'Razgovorni agent za korisničku podršku temeljen na dubokom učenju', Master's thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, accessed 20 May 2024, https://urn.nsk.hr/urn:nbn:hr:168:289995

Dulčić L. Razgovorni agent za korisničku podršku temeljen na dubokom učenju [Master's thesis]. Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing; 2018 [cited 2024 May 20] Available at: https://urn.nsk.hr/urn:nbn:hr:168:289995

L. Dulčić, "Razgovorni agent za korisničku podršku temeljen na dubokom učenju", Master's thesis, University of Zagreb, Faculty of Electrical Engineering and Computing, Zagreb, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:168:289995

Metadata
TitleRazgovorni agent za korisničku podršku temeljen na dubokom učenju
Title (english)Customer Support Chatbot Based on Deep Learning
AuthorLuka Dulčić
MentorJan Šnajder (mentor)
Committee memberJan Šnajder (predsjednik povjerenstva)
Committee memberMarko Čupić (član povjerenstva)
Committee memberAlan Jović (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Electrical Engineering and Computing
Zagreb
Defense date and country2018-07-16, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Computing
Abstract
Virtualni razgovorni agenti chatbot u današnjem svijetu pronalaze sve više praktičnih primjena, jedna od tih je korištenje takvih razgovornih agenata u službi za korisnike. Ovaj rad implementira prototip virtualnog razgovornog agenta službe za korisnike pomoću modela strojnog učenja sekvenca u sekvencu. Funkcionalnost modela je evaluirana na nekoliko službi za korisnike te je iznesen osvrt na ovakve razgovorne agente.
Abstract (english)
Virtual conversational agents are nowadays finding more and more practical applications, one of those applications is customer support conversational agent. This paper implements a prototype of customer support conversational agent using machine learning sequence to sequence model. Model functionality is evaluated on several customer supports, also a general overview of customer support conversational agents is presented.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:168:289995
Study programmeTitle: Computing
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka računarstva (magistar/magistra inženjer/inženjerka računarstva)
Type of resourceText
File originBorn digital
Access conditionsClosed access
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Created on2019-03-13 20:04:43