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scientific master's theses
Proces planiranja i razvoja komunikacijskih usluga
Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing, 2008. urn:nbn:hr:168:103277
Sekula, Ivana
University of Zagreb
Faculty of Electrical Engineering and Computing
Department of Telecommunications

Institutional repository: FER Repository

Cite this document

Sekula, I. (2008). Proces planiranja i razvoja komunikacijskih usluga (Scientific master's theses). Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing. Retrieved from https://urn.nsk.hr/urn:nbn:hr:168:103277

Sekula, Ivana. "Proces planiranja i razvoja komunikacijskih usluga." Scientific master's theses, University of Zagreb, Faculty of Electrical Engineering and Computing, 2008. https://urn.nsk.hr/urn:nbn:hr:168:103277

Sekula, Ivana. "Proces planiranja i razvoja komunikacijskih usluga." Scientific master's theses, University of Zagreb, Faculty of Electrical Engineering and Computing, 2008. https://urn.nsk.hr/urn:nbn:hr:168:103277

Sekula, I. (2008). 'Proces planiranja i razvoja komunikacijskih usluga', Scientific master's theses, University of Zagreb, Faculty of Electrical Engineering and Computing, accessed 04 November 2024, https://urn.nsk.hr/urn:nbn:hr:168:103277

Sekula I. Proces planiranja i razvoja komunikacijskih usluga [Scientific master's theses]. Zagreb: University of Zagreb, Faculty of Electrical Engineering and Computing; 2008 [cited 2024 November 04] Available at: https://urn.nsk.hr/urn:nbn:hr:168:103277

I. Sekula, "Proces planiranja i razvoja komunikacijskih usluga", Scientific master's theses, University of Zagreb, Faculty of Electrical Engineering and Computing, Zagreb, 2008. Available at: https://urn.nsk.hr/urn:nbn:hr:168:103277

Metadata
TitleProces planiranja i razvoja komunikacijskih usluga
Title (english)Planning and development process for communications services
AuthorIvana Sekula
VIAF: 305591943
MentorIgnac Lovrek (mentor)
Committee memberMarijan Kunštić (predsjednik povjerenstva)
Committee memberIgnac Lovrek (član povjerenstva)
Committee memberVlasta Hudek (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Electrical Engineering and Computing
(Department of Telecommunications)
Zagreb
Defense date and country2008, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Electrical Engineering
Telecommunications and Informatics
Universal decimal classification
(UDC)		654 - Telecommunication and telecontrol
Abstract
O ovom radu obrađen je proces planiranja i razvoja komunikacijskih usluga koji se bazira na radnom okviru eTOM. Posebna pozornost je posvećena je povećanju učinkovitosti poslovanja davatelja komunikacijskih usluga u okruženju brze transformacije mreže prema NGN arhitekturi. Kao studijski primjer obrađen je razvoj operativnog plana resursa za ADSL uslugu. Predložena su poboljšanja. Proces realizacije DSLAM uređaja temeljio na mogućnostima tehničke realizacije, a predlaže se zaokret kako bi se izgradnja DSLAM uređaja na pojedinoj lokaciji temeljila na tržišnom potencijalu, odnosno zahtjevima sadašnjih i budućih korisnika komunikacijskih usluga na određenom području. Jasnije su definirane uloge pojedinih organizacijskih jedinica Tehnike, Marketinga, Nabave, Prodaje i Kontrolinga, odnosno njihovo povezivanje. vremenski raspored aktivnosti, te dokumenti koji su potpora procesu planiranja. Umjesto fiksnih godišnjih planova resursa planovi postaju mjesečni kako bi se prilagodili brzim tržišnim promjenama, optimizirali svi resursi, te zadržali i pridobili korisnici.
Abstract (english)
In this theses the process of planning and development of communication services is being elaborated based on the eTOM framework. Special attention has been dedicated to business efficiency increase of communication services provider with the environment inclined to quick network transformation towards NGN architecture. As example the development of operative resources plan for ADSL service has been studied. Certain improvements are suggested. The process of realization of DSLAM equipment has used to be based on the technical realisation possibilities, and it is suggested that the construction of the DSLAM equipment of certain location is based on the market potential, demands and requirements of the present and future users of communication services within the given area. Roles of the organisation units Technique, Marketing, Purchasing, Sales and Controlling, are defined much more precisely as well as their connecting, their activities, time schedule and all the documents supporting the planning process. Instead of fixed annual resource plans, plans become monthly in order to adjust to rapid market changes, optimize all the resources and retain the existing and acquire the new users.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:168:103277
Study programmeTitle: Postgraduate master programme in electrical engineering
Study programme type: university
Study level: postgraduate
Academic / professional title: Magistar znanosti elektrotehnike (Magistar znanosti elektrotehnike)
Type of resourceText
File originBorn digital
Access conditionsClosed access
Terms of useLicence In copyright icon
Created on2020-06-23 11:04:13