In today’s world, when great emphasis is placed on lifelong learning, the concept of learning and development management is becoming increasingly significant. This paper will identify the key competencies of information professionals necessary for successful knowledge leadership and management, employee professional development and learning processes within organizations, including technical knowledge, pedagogical expertise, and content management abilities. Challenges faces by information professionals in this context are also considered, such as rapid technological change and the need for continuous professional development. Through practical examples, the roles and tasks of learning and development managers will be illustrated, including the entire process of identification, planning and implementation of educational programs, emphasizing the crucial role of information professionals in fostering innovation and ensuring high-quality learning and professional development, thus ensuring successful and efficient functioning of learning management in corporate environments. Information on current practices in development and learning processes in organizations in the Croatian market was collected through a qualitative research method of semi-structured interviews consisting of 16 questions.