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undergraduate thesis
Mogućnosti primjene agenata za konverzaciju
Zagreb: University of Zagreb, University of Zagreb, Faculty of Humanities and Social Sciences, 2020. urn:nbn:hr:131:167407
Topić, Antonija
University of Zagreb
Faculty of Humanities and Social Sciences
Department of information and Communication sciences

Institutional repository: ODRAZ

Cite this document

Topić, A. (2020). Mogućnosti primjene agenata za konverzaciju (Undergraduate thesis). Zagreb: University of Zagreb, Faculty of Humanities and Social Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:131:167407

Topić, Antonija. "Mogućnosti primjene agenata za konverzaciju." Undergraduate thesis, University of Zagreb, Faculty of Humanities and Social Sciences, 2020. https://urn.nsk.hr/urn:nbn:hr:131:167407

Topić, Antonija. "Mogućnosti primjene agenata za konverzaciju." Undergraduate thesis, University of Zagreb, Faculty of Humanities and Social Sciences, 2020. https://urn.nsk.hr/urn:nbn:hr:131:167407

Topić, A. (2020). 'Mogućnosti primjene agenata za konverzaciju', Undergraduate thesis, University of Zagreb, Faculty of Humanities and Social Sciences, accessed 28 April 2024, https://urn.nsk.hr/urn:nbn:hr:131:167407

Topić A. Mogućnosti primjene agenata za konverzaciju [Undergraduate thesis]. Zagreb: University of Zagreb, Faculty of Humanities and Social Sciences; 2020 [cited 2024 April 28] Available at: https://urn.nsk.hr/urn:nbn:hr:131:167407

A. Topić, "Mogućnosti primjene agenata za konverzaciju", Undergraduate thesis, University of Zagreb, Faculty of Humanities and Social Sciences, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:131:167407

Metadata
TitleMogućnosti primjene agenata za konverzaciju
Title (english)Possible applications of conversational agents
AuthorAntonija Topić
MentorSanja Seljan (mentor)
Committee memberIvan Dunđer (predsjednik povjerenstva)
Committee memberVjera Lopina (član povjerenstva)
Committee memberSanja Seljan (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Humanities and Social Sciences
(Department of information and Communication sciences)
Zagreb
Defense date and country2020-09-15, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Tehnologija agenata za konverzaciju (eng. conversational agent, chatbot) je značajno napredovala, a danas ih možemo vidjeti u raznolikoj primjeni. U radu su predstavljeni agenti za konverzaciju, kroz povijesni razvoj, analizu platformi za razvoj, prikaz upotrebe u različitim domenama i analizu tehnologije. Napravljena je podjela agenata za konverzaciju, definirane su karakteristike i razlike između agenata za razgovor temeljenih na pravilima i temeljenim na postupcima strojnog učenja unutar područja umjetne inteligencije. Analizirani su kriteriji za evaluaciju, pri čemu je objašnjen značaj Turingovog testa. Prikazane su mogućnosti primjene agenata za konverzaciju u odabranim domenama, objašnjene su njihove karakteristike, kao i potrebe unutar same domene. U praktičnom dijelu rada istraženi su resursi za njihovu izradu i analizirane su njihove mogućnosti te je provedena samostalna izrada agenta za konverzaciju unutar zadanog područja uz analizu prednosti i nedostataka.
Abstract (english)
The technology of conversational agents (chatbot) has advanced significantly, and today we can see them in a variety of applications. The paper briefly presents the conversational agents, through historical development, analysis of development platforms, presentation of use in different domains, and analysis of technology. A broad division of conversational agents was made, and the characteristics and differences between rule-based and deep learning agents within artificial intelligence were defined. The evaluation criteria were analyzed, and the significance of the Turing test was explained. The possibilities of applying conversational agents in selected domains are presented, their characteristics are explained, as well as the needs within the domain itself. In the practical part of the paper, the resources for their development were explored and their possibilities were analyzed and the independent development of chatbots within the given area was carried out, with an analysis of the advantages and disadvantages of using conversational agents. The paper presents an overview of the development of this interdisciplinary field.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:131:167407
Study programmeTitle: Information Sciences
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informacijskih znanosti (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informacijskih znanosti)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence Attribution 4.0 International (CC BY 4.0) icon
Created on2020-09-15 10:14:40