prikaz prve stranice dokumenta Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika
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undergraduate thesis
Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika
Varaždin: University of Zagreb, Faculty of Organization and Informatics, 2017. urn:nbn:hr:211:696966
Pelivan, Ivana
University of Zagreb
Faculty of Organization and Informatics
Department of Economics

Institutional repository: Faculty of Organization and Informatics - Digital Repository

Cite this document

Pelivan, I. (2017). Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:696966

Pelivan, Ivana. "Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2017. https://urn.nsk.hr/urn:nbn:hr:211:696966

Pelivan, Ivana. "Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2017. https://urn.nsk.hr/urn:nbn:hr:211:696966

Pelivan, I. (2017). 'Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 23 November 2024, https://urn.nsk.hr/urn:nbn:hr:211:696966

Pelivan I. Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2017 [cited 2024 November 23] Available at: https://urn.nsk.hr/urn:nbn:hr:211:696966

I. Pelivan, "Povezanost između zadovoljstva klijenata i zadovoljstva zaposlenika", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:211:696966

Metadata
TitlePovezanost između zadovoljstva klijenata i zadovoljstva zaposlenika
Title (english)Clients vs Employees Satisfaction
AuthorIvana Pelivan
MentorSandro Gerić (mentor)
MBZ: 262613
Committee memberIva Gregurec
MBZ: 301524
GranterUniversity of Zagreb
Faculty of Organization and Informatics
(Department of Economics)
Varaždin
Defense date and country2017-07-04, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Upravljanje zadovoljstvom klijenata, mjerenje njihova zadovoljstva. Motivacijske teorije i tehnike, stavovi, zadovoljstvo i obrazovanje zaposlenika. Kako zadovoljstvo poslom utječe na uspješno poslovanje i zadovoljstvo klijenata na primjeru tvrtke Iskon.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:696966
Study programmeTitle: Economics of Entrepreneurship
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
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Created on2019-03-04 11:55:45