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undergraduate thesis
Standardi vezani uz upravljanje IT uslugama
Varaždin: University of Zagreb, Faculty of Organization and Informatics Varaždin, 2014. urn:nbn:hr:211:500808
Šamonik, Nikola
University of Zagreb
Faculty of Organization and Informatics
Department of Information Systems Development

Institutional repository: Faculty of Organization and Informatics - Digital Repository

Cite this document

Šamonik, N. (2014). Standardi vezani uz upravljanje IT uslugama (Undergraduate thesis). Varaždin: University of Zagreb, Faculty of Organization and Informatics. Retrieved from https://urn.nsk.hr/urn:nbn:hr:211:500808

Šamonik, Nikola. "Standardi vezani uz upravljanje IT uslugama." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2014. https://urn.nsk.hr/urn:nbn:hr:211:500808

Šamonik, Nikola. "Standardi vezani uz upravljanje IT uslugama." Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, 2014. https://urn.nsk.hr/urn:nbn:hr:211:500808

Šamonik, N. (2014). 'Standardi vezani uz upravljanje IT uslugama', Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, accessed 14 July 2024, https://urn.nsk.hr/urn:nbn:hr:211:500808

Šamonik N. Standardi vezani uz upravljanje IT uslugama [Undergraduate thesis]. Varaždin: University of Zagreb, Faculty of Organization and Informatics; 2014 [cited 2024 July 14] Available at: https://urn.nsk.hr/urn:nbn:hr:211:500808

N. Šamonik, "Standardi vezani uz upravljanje IT uslugama", Undergraduate thesis, University of Zagreb, Faculty of Organization and Informatics, Varaždin, 2014. Available at: https://urn.nsk.hr/urn:nbn:hr:211:500808

Metadata
TitleStandardi vezani uz upravljanje IT uslugama
Title (english)Standards related to IT service management
AuthorNikola Šamonik
MentorRenata Mekovec (mentor)
MBZ: 264446
Committee memberRuben Picek
MBZ: 241564
GranterUniversity of Zagreb
Faculty of Organization and Informatics
(Department of Information Systems Development)
Varaždin
Defense date and country2014-09-26, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Organization and Informatics
Abstract
Tema mojeg rada je standardi vezani uz upravljanje IT uslugama. Rad se sastoji od teorijskog i praktičnog dijela. U teorijskom dijelu pisao sam o kategorijama vezanima uz upravljanje IT uslugama, a u praktičnom dijelu naveo sam određene praktične primjere.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:211:500808
Study programmeTitle: Information Systems
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) informatike)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0) icon
Public noteZbog automatske konverzije u pdf moguće su manje nepodudarnosti između originalnog dokumenta i verzije pohranjene u repozitorij.
Created on2017-01-25 13:35:16