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master's thesis
Upravljanje povratnim procesima kod dobavljača
Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences, 2020. urn:nbn:hr:119:682375
Ljubičić, Karlo
University of Zagreb
Faculty of Transport and Traffic Sciences
Division of Intelligent Transport Systems and Logistics
Department of Transport Logistics

Institutional repository: Faculty of Transport and Traffic Sciences

Cite this document

Ljubičić, K. (2020). Upravljanje povratnim procesima kod dobavljača (Master's thesis). Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:119:682375

Ljubičić, Karlo. "Upravljanje povratnim procesima kod dobavljača." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2020. https://urn.nsk.hr/urn:nbn:hr:119:682375

Ljubičić, Karlo. "Upravljanje povratnim procesima kod dobavljača." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2020. https://urn.nsk.hr/urn:nbn:hr:119:682375

Ljubičić, K. (2020). 'Upravljanje povratnim procesima kod dobavljača', Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, accessed 14 March 2025, https://urn.nsk.hr/urn:nbn:hr:119:682375

Ljubičić K. Upravljanje povratnim procesima kod dobavljača [Master's thesis]. Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences; 2020 [cited 2025 March 14] Available at: https://urn.nsk.hr/urn:nbn:hr:119:682375

K. Ljubičić, "Upravljanje povratnim procesima kod dobavljača", Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:119:682375

Metadata
TitleUpravljanje povratnim procesima kod dobavljača
Title (english)Managing Retailers Return
AuthorKarlo Ljubičić
MentorIvona Bajor (mentor)
Committee memberKristijan Rogić (predsjednik povjerenstva)
Committee memberMario Šafran (član povjerenstva)
Committee memberRatko Stanković (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Transport and Traffic Sciences
(Division of Intelligent Transport Systems and Logistics)
(Department of Transport Logistics)
Zagreb
Defense date and country2020-09-24, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Intelligent Transport Systems and Logistics
Abstract
Dobavljač je dio opskrbnog lanca čija je uloga osigurati opskrbu za proizvođače i distributere koji imaju direktan odnos sa veleprodajom, maloprodajom i krajnjim potrošačem. U radu će se prikazati poslovni procesi i razina implementacije povratne logistike poduzeća na području RH s naglaskom na aktivnosti dobavljača, njihova usporedba te prikaz njihovih nedostataka. Povratni procesi dobavljača mogu se promatrati kroz međuodnose između korisnika i poslovnice, poslovnice i dobavljača odnosno LDC-a, odjela za servis i dobavljača te LDC-a i vanjskog dobavljača kao što je prikazano u radu. Svaki od navedenih međuodnosa detaljno je prikazan, opisan i analiziran. Temeljem analize dostupnih podataka dati će se niz prijedloga za poboljšanje promatranog sustava.
Abstract (english)
The supplier is part of the supply chain whose role is to secure procurement for the manufacturers and distributors who are directly related to wholesale, retail and final consumers. This paper will present the business processes and the level of return logistics in companies of the Republic of Croatia with a focus on the activities of suppliers, their comparison and presentation of their shortcomings. Return process can be observed through interrelationships between customer-store, store-supplier or LDC, service department-supplier and LDC – external suppliers. Each of these relationships is described and analyzed in detail. Based on the analysis of available data, suggestions will be given for improving the observed system.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:119:682375
Study programmeTitle: Intelligent Transport Systems and Logistics
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka prometa (magistar/magistra inženjer/inženjerka prometa)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2020-10-20 14:07:55