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master's thesis
Analiza sustava kapilarne distribucije
Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences, 2024. urn:nbn:hr:119:722449
Filipović, Marko
University of Zagreb
Faculty of Transport and Traffic Sciences
Division of Intelligent Transport Systems and Logistics
Department of Transport Logistics

Institutional repository: Faculty of Transport and Traffic Sciences

Cite this document

Filipović, M. (2024). Analiza sustava kapilarne distribucije (Master's thesis). Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences. Retrieved from https://urn.nsk.hr/urn:nbn:hr:119:722449

Filipović, Marko. "Analiza sustava kapilarne distribucije." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2024. https://urn.nsk.hr/urn:nbn:hr:119:722449

Filipović, Marko. "Analiza sustava kapilarne distribucije." Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, 2024. https://urn.nsk.hr/urn:nbn:hr:119:722449

Filipović, M. (2024). 'Analiza sustava kapilarne distribucije', Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, accessed 22 July 2024, https://urn.nsk.hr/urn:nbn:hr:119:722449

Filipović M. Analiza sustava kapilarne distribucije [Master's thesis]. Zagreb: University of Zagreb, Faculty of Transport and Traffic Sciences; 2024 [cited 2024 July 22] Available at: https://urn.nsk.hr/urn:nbn:hr:119:722449

M. Filipović, "Analiza sustava kapilarne distribucije", Master's thesis, University of Zagreb, Faculty of Transport and Traffic Sciences, Zagreb, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:119:722449

Metadata
TitleAnaliza sustava kapilarne distribucije
Title (english)Analysis of last mile distribution system -case study
AuthorMarko Filipović
MentorKristijan Rogić (mentor)
Committee memberRatko Stanković (predsjednik povjerenstva)
Committee memberMargareta Živičnjak (član povjerenstva)
Committee memberMario Šafran (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Transport and Traffic Sciences
(Division of Intelligent Transport Systems and Logistics)
(Department of Transport Logistics)
Zagreb
Defense date and country2024-07-04, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Intelligent Transport Systems and Logistics
Abstract
Procesom urbanizacije koji je sve više prisutan u novije vrijeme dolazi do povećanja broja stanovnika u gradovima. Zbog većeg broja stanovnika u urbanim područjima te većoj gustoći naseljenosti pojavljuje se i povećana potražnja za uslugama dostave pošiljaka. Kapilarnom distribucijom, koja predstavlja završnu etapu distribucijske mreže, kurirske tvrtke nastoje uz što višu razinu usluge i što niže pripadajuće troškove pravovremeno isporučiti pošiljke primateljima. U ovom radu analiziran je sustav kapilarne distribucije odabrane tvrtke iz prakse kroz ključne izvedbene pokazatelje koji se prate na razini tvrtke. Također, opisane su i značajke procesa isporuke pošiljaka iz distributivnog centra do primatelja koji mogu biti fizičke ili pravne osobe. Pri analiziranju sustava kapilarne distribucije uočena su uska grla u procesima te su nastavno na to ponuđeni prijedlozi unaprjeđenja postojećih procesa.
Abstract (english)
With the process of urbanization, which is increasingly present in recent times, there is an increase in the number of inhabitants in cities. Due to the larger number of residents in urban areas and higher population density, there is also an increased demand for delivery services. Through last mile distribution, which represents the final stage of the distribution network, courier companies strive to deliver shipments to recipients on time with the highest level of service and the lowest associated costs. This paper analyzes the last mile distribution system of a selected company from practice through key performance indicators monitored at the company level. Additionally, the features of the delivery process from the distribution center to the recipients, who can be either physical or legal entities, are described. During the analysis of the last mile distribution system, bottlenecks in the processes were identified, and based on this, proposals for the improvement of existing processes were offered.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:119:722449
Study programmeTitle: Intelligent Transportation Systems and Logistics
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra inženjer/inženjerka prometa (sveučilišni/a magistar/magistra inženjer/inženjerka prometa)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2024-07-19 12:38:38