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master's thesis
Uloga dokumentirane informacije u sustavu upravljanja kvalitetom
Zagreb: University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, 2018. urn:nbn:hr:235:821572
Jularić, Dalibor
University of Zagreb
Faculty of Mechanical Engineering and Naval Architecture

Institutional repository: Repository of Faculty of Mechanical Engineering and Naval Architecture University of Zagreb

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Jularić, D. (2018). Uloga dokumentirane informacije u sustavu upravljanja kvalitetom (Master's thesis). Zagreb: University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture. Retrieved from https://urn.nsk.hr/urn:nbn:hr:235:821572

Jularić, Dalibor. "Uloga dokumentirane informacije u sustavu upravljanja kvalitetom." Master's thesis, University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, 2018. https://urn.nsk.hr/urn:nbn:hr:235:821572

Jularić, Dalibor. "Uloga dokumentirane informacije u sustavu upravljanja kvalitetom." Master's thesis, University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, 2018. https://urn.nsk.hr/urn:nbn:hr:235:821572

Jularić, D. (2018). 'Uloga dokumentirane informacije u sustavu upravljanja kvalitetom', Master's thesis, University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, accessed 22 November 2024, https://urn.nsk.hr/urn:nbn:hr:235:821572

Jularić D. Uloga dokumentirane informacije u sustavu upravljanja kvalitetom [Master's thesis]. Zagreb: University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture; 2018 [cited 2024 November 22] Available at: https://urn.nsk.hr/urn:nbn:hr:235:821572

D. Jularić, "Uloga dokumentirane informacije u sustavu upravljanja kvalitetom", Master's thesis, University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, Zagreb, 2018. Available at: https://urn.nsk.hr/urn:nbn:hr:235:821572

Metadata
TitleUloga dokumentirane informacije u sustavu upravljanja kvalitetom
Title (english)The role of documented information in the quality management system
AuthorDalibor Jularić
MentorBiserka Runje (mentor)
GranterUniversity of Zagreb
Faculty of Mechanical Engineering and Naval Architecture
Zagreb
Defense date and country2018-12-06, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Mechanical Engineering
Precision Mechanical Engineering
Abstract
Tema ovoga rada jest uloga dokumentirane informacije u sustavu upravljanja kvalitetom. Kvaliteta je apstraktan pojam kojeg definiraju mnogi autori, i to na različiti način. Razvoj kvalitete valja razmatrati u nekoliko faza, i to kroz to fazu predindustrijske revolucije, fazu industrijske revolucije, fazu početak Drugog svjetskog rata, fazu kasnih osamdesetih godina, te fazu 21. stoljeća. Od međunarodnih organizacija za kvalitetu danas je najznačajnija ISO neprofitna organizacija koja postavlja norme kvalitete. Sustav upravljanja kvalitetom ima važnu ulogu u poduzeću, budući da je riječ o skupu međusobno ovisnih procesa nadzora pružanja određenih usluga, a cilj je održavanje i neprestano poboljšanje kvalitete. U normi ISO 9001:2015 došlo je do uvođenja pojma „dokumentirana informacija“, koji zamjenjuje pojam „dokumentacija“ i „zapis“ iz norme ISO 9001:2008. U radu su također prikazane razne nove metodologije u sustavu upravljanja kvalitetom po kojima se dolazi do uspješnih ostvarivanja rezultata u poslovanju te praćenja čitavog procesa proizvodnje na najmoderniji i sofisticiraniji način.
Abstract (english)
The topic of this paper is the role of documented information in the quality management system. Quality is an abstract concept defined by many authors, in a different way. The development of quality must be considered in several phases, through the pre-industrial revolution phase, the industrial revolution phase, the start of the Second World War, the late 1980s, and the 21st century. International organizations for quality today are the most important non-profit organization that sets quality standards. The quality management system plays an important role in the company, as it is a set of mutually dependent process of overseeing certain services, with the aim of maintaining and continuously improving quality. The ISO 9001: 2015 standard introduces the term "documented information", replacing the term "documentation" and "record" of ISO 9001: 2008. This paper shows also new methods in the quality management system that lead to significant success and help to monitor the whole production process in a sophisticated and modern way.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:235:821572
Study programmeTitle: Mechanical Engineering
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka strojarstva (magistar/magistra inženjer/inženjerka strojarstva)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2019-05-22 23:18:26