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master's thesis
Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci
Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. urn:nbn:hr:191:236218
Despotović, Ana
University of Rijeka
Faculty of Tourism and Hospitality Management

Institutional repository: Repository of Faculty of Tourism and Hospitality Management

Cite this document

Despotović, A. (2021). Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci (Master's thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:236218

Despotović, Ana. "Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. https://urn.nsk.hr/urn:nbn:hr:191:236218

Despotović, Ana. "Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. https://urn.nsk.hr/urn:nbn:hr:191:236218

Despotović, A. (2021). 'Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci', Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 09 July 2024, https://urn.nsk.hr/urn:nbn:hr:191:236218

Despotović A. Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci [Master's thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2021 [cited 2024 July 09] Available at: https://urn.nsk.hr/urn:nbn:hr:191:236218

A. Despotović, "Percepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci", Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2021. Available at: https://urn.nsk.hr/urn:nbn:hr:191:236218

Metadata
TitlePercepcija rizika i utjecaj na korištenje elektroničkih bankarskih usluga: slučaj studenata Sveučilišta u Rijeci
Title (english)Risk perception and impact on the use of electronic banking services: the case of students at the University of Rijeka
AuthorAna Despotović
MentorGoran Karanović (mentor)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2021-09-21, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Tradicionalno bankarstvo je u zadnjem desetljeću značajno izgubilo na svojoj vrijednosti. Sve je to posljedica tehnološkog napretka i promjena životnog stila, a u posljednjih godinu dana i pandemije uzrokovane virusom COVID 19 ili tzv. korona virusom. Jedna od najbitnijih elektroničkih bankarskih usluga je digitalno bankarstvo koje je postalo iznimno utjecajno, s posebnim naglaskom na mobilno i Internet bankarstvo zbog ubrzanog napretka telekomunikacija i pametnih telefona. Iz provedenog istraživanja o zadovoljstvu korištenja elektroničkih bankarskih usluga u studiji slučaja: Studenti Sveučilišta u Rijeci, može se zaključiti da mobilno i Internet bankarstvo sve više dobiva na važnosti. Brojne su prednosti korištenja elektroničkih bankarskih usluga, no isto tako ne postoji stopostotno povjerenje u korištenje istih. Dakle, iako je prisutna svjesnost o potencijalnom riziku, rezultati istraživanja ukazuju da studenti Sveučilišta u Rijeci u velikoj mjeri koriste elektroničke bankarske usluge, te također rezultati indiciraju visoko zadovoljstvo korisnika usluga.
Abstract (english)
In the last decade, traditional banking has significantly lost its value. All of this is the consequence of technological advancement and changes in lifestyle, and in the last year even a pandemic caused by COVID 19 or also known as corona virus. One of the most important electronic banking services is digital banking, which has become highly influential, with special emphasis on mobile banking due to the accelerated progress of telecommunications and smartphones. From the conducted research on the satisfaction with the use of electronic banking services in the case study: students of the University of Rijeka, it can be concluded that mobile and Internet banking is becoming increasingly important. There are numerous advantages of using electronic banking services, but there is also no complete trust in the use of these services. Therefore, although awareness of the potential risk is present, the results of research have shown that a large number of use of electric banking services and satisfied clients.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:191:236218
Study programmeTitle: Sustainable tourism development
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2022-08-24 10:17:19