Employees are one of the most important and key parts of the hotel industry. In order to offer services, a hotel must contain employees, and what makes a hotel better or worse than the competition is the quality of the offered service, i.e. the way in which the employees offer the service in the hotel. Students who can implement their knowledge, attitudes and skills acquired at the faculty in practice during employment also play an important role in implementing the quality of service. The opinions of the students of the Faculty of Tourism Management and Hotel Management are important because their attitude towards the quality of employees in the hotel industry greatly contribute to the conclusions made below. The aim of the research was to examine the attitudes of students of the Faculty of Management in Tourism and Hospitality on the importance of employees as an element of quality in the hotel industry. That is, to determine the attitudes of students about the importance of employees for the implementation of quality service in the hotel. 93 students of all years of study participated in the research. The obtained results show that students consider it positive when the hotel employs employees who are part of the local population, consider higher education and knowledge of a foreign language important, and that the COVID-19 pandemic affected the mental state of hotel employees.