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master's thesis
Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje
Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. urn:nbn:hr:191:941465
Matošević, Morena
University of Rijeka
Faculty of Tourism and Hospitality Management

Institutional repository: Repository of Faculty of Tourism and Hospitality Management

Cite this document

Matošević, M. (2022). Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje (Master's thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:941465

Matošević, Morena. "Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. https://urn.nsk.hr/urn:nbn:hr:191:941465

Matošević, Morena. "Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. https://urn.nsk.hr/urn:nbn:hr:191:941465

Matošević, M. (2022). 'Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje', Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 20 December 2024, https://urn.nsk.hr/urn:nbn:hr:191:941465

Matošević M. Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje [Master's thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2022 [cited 2024 December 20] Available at: https://urn.nsk.hr/urn:nbn:hr:191:941465

M. Matošević, "Stavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje", Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2022. Available at: https://urn.nsk.hr/urn:nbn:hr:191:941465

Metadata
TitleStavovi i percepcije zaposlenika o utjecaju emocionalne inteligencije na poslovanje
Title (english)Employee attitudes and perceptions about the impact od emotional intelligence on business
AuthorMorena Matošević
MentorMarija Ivaniš (mentor)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2022-07-26, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Pojava važnosti emocija u ljudskom životu dovela je do pojave koncepta emocionalne inteligencije. Emocionalna inteligencija je konstrukt koji kombinira dva, naizgled, nespojiva pojma: emocije i inteligenciju, a označava sposobnost identificiranja, izražavanja, razumijevanja, upravljanja i korištenja emocija te uključuje specifične vještine ponašanja i stavove koje pojedinci mogu naučiti, primijeniti i modelirati kako bi poboljšali osobno zadovoljstvo i učinkovitost u karijeri. Drugim riječima, emocionalne kompetencije se razvijaju kako bi se zaposlenicima, menadžerima i organizacijama pomoglo nositi se sa svakodnevnim višestrukim životnim i poslovnim zadacima. U ovom radu predstavljeni su rezultati istraživanja kojemu je cilj bio ispitati osobne stavove i percepcije zaposlenika te njihovo mišljenje o značaju i utjecaju koji emocionalna inteligencija ima u poslovanju. Rezultati istraživanja pokazali su da ispitanici prepoznaju važnost emocionalne inteligencije u poslovanju, te je isto istraživanje, uz intervjuiranje stručnjaka o emocionalnoj inteligenciji, doprinijelo prijedlogu za unaprjeđenje emocionalne inteligencije s aspekta poslovanja u Republici Hrvatskoj.
Abstract (english)
The emergence of the importance of emotions in human life has led to the emergence of the concept of emotional intelligence. Emotional intelligence is a construct that combines two seemingly incompatible concepts: emotions and intelligence, and means the ability to identify, express, understand, manage and use emotions and includes specific behavioral skills and attitudes that individuals can learn, apply and model to improve personal satisfaction and career efficiency. In other words, emotional competencies are developed to help employees, managers, and organizations cope with everyday multiple life and business tasks. This paper presents the results of a research aimed at examining the personal attitudes and perceptions of employees and their opinions on the importance and impact that emotional intelligence has in business. The results of the research showed that the respondents recognize the importance of emotional intelligence in business, and the same research, along with interviewing experts on emotional intelligence, contributed to the proposal to improve emotional intelligence from the aspect of doing business in Croatia.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:191:941465
Study programmeTitle: Management in tourism
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2023-08-29 07:48:39