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undergraduate thesis
Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća
Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management, 2016. urn:nbn:hr:191:985890
Jurić, Karla
University of Rijeka
Faculty of Tourism and Hospitality Management

Institutional repository: Repository of Faculty of Tourism and Hospitality Management

Cite this document

Jurić, K. (2016). Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća (Undergraduate thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:985890

Jurić, Karla. "Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća." Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2016. https://urn.nsk.hr/urn:nbn:hr:191:985890

Jurić, Karla. "Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća." Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2016. https://urn.nsk.hr/urn:nbn:hr:191:985890

Jurić, K. (2016). 'Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća', Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 23 January 2025, https://urn.nsk.hr/urn:nbn:hr:191:985890

Jurić K. Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća [Undergraduate thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2016 [cited 2025 January 23] Available at: https://urn.nsk.hr/urn:nbn:hr:191:985890

K. Jurić, "Kvaliteta – preduvjet konkurentnosti hotelskih poduzeća", Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2016. Available at: https://urn.nsk.hr/urn:nbn:hr:191:985890

Metadata
TitleKvaliteta – preduvjet konkurentnosti hotelskih poduzeća
Title (english)Quality: A Precondition for the Competitiveness of Hotel Companies
AuthorKarla Jurić
MentorAna-Marija Vrtodušić Hrgović (mentor)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2016-09-07, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
U ovom radu obrađuje se kvaliteta kao preduvjet ostvarivanja konkurentske prednosti u hotelskoj industriji. Kao ključna komponenta vrijednosti proizvoda, kvaliteta predstavlja preduvjet poslovnog uspjeha. U radu se objašnjava pojam kvalitete te se daje prikaz povijesnog razvoja kvalitete. Uz to navodi se značaj i uloga ljudskih resursa u hotelijerstvu te važnost menadžmenta kao bitnih faktora za ostvarivanje kvalitete. Posljednje poglavlje posvećeno je komplementarnosti kvalitete i konkurentske prednosti. Uz navođenje odrednica konkurentnosti prikazat će se i metode za analizu konkurentnosti koje se najčešće koriste u hotelskom poduzeću.
Keywords
Languagecroatian
URN:NBNurn:nbn:hr:191:985890
Study programmeTitle: Business Economics in Tourism and Hospitalit; moduls: Entrepreneurship in Tourism and Hospitality, Tourism Management, Hospitality Management, International Tourism and Hospitality Management, Event and Leisure Management; specializations in: Entrepreneurship in Tourism and Hospitality, Tourism Management, Hospitality Management,, International Tourism and Hospitality Managemen, Event and Leisure Management
Course: Hospitality Management,
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2016-11-04 18:49:03