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master's thesis
Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa
Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management, 2024. urn:nbn:hr:191:723543
Šimunić, Dora
University of Rijeka
Faculty of Tourism and Hospitality Management

Institutional repository: Repository of Faculty of Tourism and Hospitality Management

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Šimunić, D. (2024). Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa (Master's thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:723543

Šimunić, Dora. "Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2024. https://urn.nsk.hr/urn:nbn:hr:191:723543

Šimunić, Dora. "Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2024. https://urn.nsk.hr/urn:nbn:hr:191:723543

Šimunić, D. (2024). 'Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa', Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 27 November 2024, https://urn.nsk.hr/urn:nbn:hr:191:723543

Šimunić D. Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa [Master's thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2024 [cited 2024 November 27] Available at: https://urn.nsk.hr/urn:nbn:hr:191:723543

D. Šimunić, "Inovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa", Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:191:723543

Metadata
TitleInovativni pristup motiviranju zaposlenika kroz insentivni turizam: Analiza Hilton Costabella Beach Resort & Spa
Title (english)Innovative Approach to Employee Motivation through Incentive Tourism: Analysis of Hilton Rijeka Costabella Beach Resort & Spa
AuthorDora Šimunić
MentorDaniela Gračan (mentor)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2024-09-17, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Motivacija je temeljni pokretač ljudskog ponašanja i ključan alat u menadžmentu za postizanje ciljeva unutar organizacija. Ovaj diplomski rad istražuje upravljanje ljudskim potencijalima putem motivacije, s posebnim naglaskom na insentivnim putovanjima kao specifičnom obliku nagrade. Insentivna putovanja predstavljaju moćan motivacijski alat koji, kroz nezaboravna iskustva i prilagođene nagrade, značajno povećava motivaciju, timsku povezanost i produktivnost zaposlenika. Teorijski dio rada analizira insentivni turizam kao važnu komponentu poslovnog turizma, zajedno s ključnim motivacijskim teorijama, dok empirijski dio uključuje analizu intervjua s tri zaposlenice, iz različitih odjela hotela Hilton Costabella, uključujući odjel prodaje i ljudskih resursa. Sve tri zaposlenice imale su priliku sudjelovati u insentivnim putovanjima kao nagradu za svoje poslovne rezultate. Intervjui su usmjereni na njihov doživljaj insentivnih putovanja i utjecaj istih na zadovoljstvo poslom, motivaciju i radne performanse. Rezultati pokazuju značajan pozitivan utjecaj insentivnih putovanja na motivaciju zaposlenika i ukupnu uspješnost organizacija, posebno u turističkom sektoru. Rad također naglašava važnost strateškog menadžerskog pristupa u primjeni motivacijskih strategija kako bi se osigurao dugoročan uspjeh i održiva konkurentska prednost.
Abstract (english)
Motivation is a fundamental driver of human behavior and a key tool in management for achieving organizational goals. This thesis explores human resource management through motivation, with a particular focus on incentive travel as a specific form of reward. Incentive travel represents a powerful motivational tool that, through unforgettable experiences and personalized rewards, significantly increases employee motivation, team cohesion, and productivity. The theoretical part of the thesis analyzes incentive tourism as an important component of business tourism, along with key motivational theories, while the empirical part includes an analysis of interviews with three employees from different departments of the Hilton Costabella hotel, including the sales and human resources departments. All three employees had the opportunity to participate in incentive travel as a reward for their business performance. The interviews focused on their experiences with incentive travel and its impact on job satisfaction, motivation, and work performance. The results show a significant positive impact of incentive travel on employee motivation and overall organizational success, particularly in the tourism sector. The thesis also emphasizes the importance of a strategic managerial approach in the application of motivational strategies to ensure long-term success and sustainable competitive advantage.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:191:723543
Study programmeTitle: Management in tourism
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence Attribution 4.0 International (CC BY 4.0) icon
Created on2024-09-10 09:04:42