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master's thesis
USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE
Rijeka: University of Rijeka, Faculty of Health Studies, 2019. urn:nbn:hr:184:376071
Spevan, Marija
University of Rijeka
Faculty of Health Studies
Department of Midwifery

Institutional repository: Repository of the University of Rijeka, Faculty of Health Studies

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Spevan, M. (2019). USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE (Master's thesis). Rijeka: University of Rijeka, Faculty of Health Studies. Retrieved from https://urn.nsk.hr/urn:nbn:hr:184:376071

Spevan, Marija. "USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE." Master's thesis, University of Rijeka, Faculty of Health Studies, 2019. https://urn.nsk.hr/urn:nbn:hr:184:376071

Spevan, Marija. "USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE." Master's thesis, University of Rijeka, Faculty of Health Studies, 2019. https://urn.nsk.hr/urn:nbn:hr:184:376071

Spevan, M. (2019). 'USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE', Master's thesis, University of Rijeka, Faculty of Health Studies, accessed 25 December 2024, https://urn.nsk.hr/urn:nbn:hr:184:376071

Spevan M. USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE [Master's thesis]. Rijeka: University of Rijeka, Faculty of Health Studies; 2019 [cited 2024 December 25] Available at: https://urn.nsk.hr/urn:nbn:hr:184:376071

M. Spevan, "USPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE", Master's thesis, University of Rijeka, Faculty of Health Studies, Rijeka, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:184:376071

Metadata
TitleUSPOREDBA REZULTATA PROCJENE ZADOVOLJSTVA POSLOM MEDICINSKIH SESTARA/TEHNIČARA IZMEĐU HRVATSKE, SLOVENIJE I SRBIJE
Title (english)RESULTS COMPARISON OF WORK SATISFACTION ASSESSMENT AMONG NURSES / TECHNICIANS BETWEEN CROATIA, SLOVENIA AND SERBIA
AuthorMarija Spevan
MentorSandra Bošković (mentor)
Committee memberDaniela Malnar (predsjednik povjerenstva)
Committee memberAmir Muzur (član povjerenstva)
Committee memberSandra Bošković (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Health Studies
(Department of Midwifery)
Rijeka
Defense date and country2019-07-16, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Education/Rehabilitation Sciences
Inclusive Education and Rehabilitation
Abstract
Pretraživanjem literature za ovo istraživanje, posljednjih 5 godina, dolazi se do zaključka da postoji globalni problem sa zadovoljstvom medicinskih sestara/tehničara na radnom mjestu. Zadovoljstvo na radnom mjestu je ključno za ostanak medicinskih sestara/tehničara u Ustanovi u kojoj rade, te svakako boljoj i kvalitetnoj skrbi za pacijenta, kao i boljoj kvaliteti života medicinskih sestara/tehničara. Cilj ovog istraživanja bio je ispitati percepciju zadovoljstva poslom medicinskih sestara/tehničara na kirurškim odjelima i operacijskim salama KBC Rijeka, UKC Ljubljana i UC Beograd. Istraživanje je provedeno na uzorku od 475 medicinskih sestara i tehničara. U istraživanju je primjenjena anketa “Anketa o zadovoljstvu zaposlenika KBC-a Rijeka” (2014.) koja se primjenjuje u sklopu kontrole standarda kvalitete rada u toj ustanovi. Korištenje Ankete definirano je operativnim postupkom br. CPSI-SOPK-OP 015.01. koji je stupio na snagu 08.05.2013, a isto je odobreno za korištenje 2018.godine. Rezultati istraživanja pokazuju i da se muškarci i žene razlikuju u percepciji izloženosti diskriminaciji na radnom mjestu. Žene u većoj mjeri smatraju da su izložene diskriminaciji na radnom mjestu. Muškarci i žene također se razlikuju u zadovoljstvu poslom. Muškarci su, u prosjeku, zadovoljniji poslom, a ukupno zadovoljstvo u sve tri države, može se predočiti ocjenom 3. Također, rezultati pokazuju kako su medicinske sestre/ u Hrvatskoj najnezadovoljnije, dok su medicinske sestre/tehničari u Sloveniji najzadovoljniji.
Abstract (english)
Literature search for this research over the last 5 years has come to the conclusion that there is a global problem with the satisfaction of nurses / technicians in the workplace. Workplace satisfaction is essential for nurses / technicians to stay in the Institution where they work, and certainly better and quality patient care, as well as better quality of life for nurses / technicians. The aim of this study was to examine the perception of job satisfaction of nurses / technicians at surgical departments and operating rooms KBC Rijeka, UKC Ljubljana and UC Belgrade. The study was conducted on a sample of 475 nurses and technicians. The survey was conducted in the survey "Employee satisfaction of KBC Rijeka" (2014) survey, which is applied in the quality control of work at this institution. The use of the Survey was defined by operational procedure no. CPSI-SOPK-OP 015.01. which entered into force on 08.05.2013, and is also approved for use in 2018. Research findings show that men and women differ in the perception of exposure to discrimination in the workplace. Women,in general, feel they are more discriminated in the workplace. Men and women also differ in job satisfaction. Men are, on average, more satisfied with work, total satisfaction in all three countries, which can be presented with a rating of 3.Also, the results show that nurses /technicians in Croatia are the least satisfied, while nurses / technicians in Slovenia are the most satisfied.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:184:376071
Study programmeTitle: Graduate university study of Nursing: Healthcare Management (Biomedicine and Healthcare; clinical medical sciences)
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra sestrinstva (magistar/magistra sestrinstva)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2020-02-04 11:19:00