Title PERCEPCIJA PREPREKA USPJEŠNIJOJ KOMUNIKACIJI S PACIJENTIMA OD STRANE STUDENATA SESTRINSTVA Title (english) NURSING STUDENTS' PERCEPTION OF OBSTACLES TO SUCCESSFUL COMMUNICATION WITH PATIENTS Author Lenka Kopačević Mentor Damir Lučanin (mentor)Committee member Daniela Malnar (predsjednik povjerenstva)Committee member Sandra Bošković (član povjerenstva)Committee member Damir Lučanin (član povjerenstva)Granter University of Rijeka Defense date and country 2020-03-04, Croatia Scientific / art field, SOCIAL SCIENCES Abstract Ukazivanje studentima na zapreke u uspješnoj komunikaciji olakšat će se njihovo funkcioniranje u budućoj praksi stoga je važno proučiti percepciju zapreka uspješnoj komunikaciji s bolesnicima od strane studenata sestrinstva.
Cilj ovoga istraživanja je bio ispitati percepciju prepreka uspješnijoj komunikaciji s pacijentima od strane studenata sestrinstva na različitim godinama studija. Provjeriti postoji li razlika u percepciji prepreka uspješnijoj komunikaciji s pacijentima od strane studenata sestrinstva na različitim godinama studija, različitih oblika studiranja i različitih ustanova (mjesta) studiranja.
Ispitanici u ovoj studiji bilo je 282 studenta s različitih godina i različitog oblika (redovni, izvanredni) studija sestrinstva na Zdravstvenom veleučilištu u Zagrebu, njih 197 i studija sestrinstva Veleučilišta u Bjelovaru njih 85.
Ispitivanje se je provelo primjenom posebno konstruiranog anketnog upitnika kojim se nastojati zahvatiti varijable ispitivanja i to godina studija, prethodno obrazovanje, spol, i percepcija komunikacijskih prepreka kroz 25 tvrdnji na koje se odgovaralo jedinstvenom Likertovom skalom s tri stupnja (1-Uopće se ne slažem; 2-Ponekad se slažem; 3-Gotovo uvijek se slažem).
Dobiveni rezultati ukazuju kako studenti uočavaju neke komunikacijske prepreke koje se odnose na edukaciju iz područja komunikacije, zatim primjećuju smetnje koje proizlaze iz nekih ukorijenjenih stavova, na primjer da dobra medicinska sestra prvenstveno obavlja specifične sestrinske intervencije za što čini se nije nužna dobra komunikacija s pacijentom.
Studenata viših godina studija iskazuju viši stupanj neslaganja s tvrdnjama koje opravdavaju prepreke i smetnje u komunikaciji, ali se istovremeno manje vjeruju kvaliteti svoje edukacije iz područja komunikacije. Slično su i redovni studenti skloniji neprihvaćanju komunikacijskih prepreka u odnosu na izvanredne studente. Iako postoje sitne razlike između studenata koji studiraju na Zdravstvenom veleučilištu u Zagrebu i Veleučilišta u Bjelovaru treba spomenuti da obje skupine studenata smatraju razgovor s pacijentom je vrlo čestom i važnom sestrinskom intervencijom koja ne može biti zaobiđena bez obzira na "gužvu" na odjelu. Studenti sestrinstva smatraju kako razgovor s pacijentom ne može uznemiriti medicinske sestre niti ga smatraju "luksuzom" koji si one ne mogu priuštiti .
Abstract (english) Pointing out to students the barriers to a successful communication will facilitate their functioning in future practice, so it is important to study the perception of barriers nursing students have to a successful communication with patients.
The aim of this research was to examine the nursing students’ perception of barriers to a more successful communication with patients at different years of study and to check whether there is a difference in the perception of barriers to a more successful communication with patients by nursing students at different years of study, different types of study and different institutions (places) of study.
Respondents in this study included 282 students from different years and different types of nursing studies (full-time, part-time) at the Polytechnic of Health in Zagreb, 197 and nursing studies at the Polytechnic of Bjelovar, 85.
The study was conducted by using a specially designed questionnaire to try to capture the variables of the study, years of study, previous education, gender, and perception of communication barriers through 25 statements that were answered by a unique three-level Likert scale (1-I disagree; 2-I sometimes agree; 3-I almost always agree).
The findings indicate that students perceive some communication barriers related to communication education, then note the impediments arising from some ingrained attitudes, for example, that a good nurse primarily performs specific nursing interventions, which do not seem to require good communication with the patient.
Senior students have a higher degree of disagreement with claims that justify barriers and disruptions to communication, but are at the same time less trusting in the quality of their education in the field of communication. Similarly, full-time students are more inclined to accept communication barriers than part-time students. Although there are minor differences between students studying at the Zagreb Polytechnic and the Polytechnic of Bjelovar, it should be mentioned that both groups of students consider talking to patients to be a very common and important nursing intervention that cannot be bypassed regardless of the "crowd" in the waiting room. Nursing students feel that talking to patients cannot upset nurses and that they do not consider it a "luxury" that they cannot afford.
Keywords
percepcija prepreka
komunikacija
studenti sestrinstva
Keywords (english)
barriers perception
communication
nursing students
Language croatian URN:NBN urn:nbn:hr:184:101350 Study programme Title: Graduate university study of Nursing: Healthcare Management (Biomedicine and Healthcare; clinical medical sciences) Type of resource Text File origin Born digital Access conditions Open access Terms of use Created on 2020-10-01 08:56:18
