The quality of nursing care shows various shortcomings in its expected outcomes, this is most often due to an inadequate working environment, excessive workload, poor equipment and poor architectural solutions. The goal was to examine the connection and interaction between the workloads of nurses/technicians with the outcome and quality of nursing care provided in the emergency surgical department at the General Hospital in Varaždin. Subjects and Methods: All 16 employees who work as nurses/technicians with a secondary education or bachelors in nursing in the emergency surgical services were included. The survey was conducted by means of the modified Basel questionnaire on the possibilities of implementation of nursing care (Universität Basel, Version 1 MS 2004), and parts of the modified questionnaire from the RN4CAST research consortium on the quality of nursing care and patient safety. Results: were obtained on a small sample (N = 15) and are only an estimate. However, they are significant and unambiguous in pointing out the characteristics of the organization of work and its outcomes: they clearly showed that a load of tasks not directly related to patient care put nurses/technicians in a situation where they were unable to perform their basic tasks and provide patient care. A certain amount of health care tasks remained unfinished, even though there were necessary. The workloads markedly exceeded those listed in the available literature. Every second respondent was over 50 years old, and none was younger than 30. The correlation between the load of respondents and their age showed that older respondents had a greater load in the workplace. Conclusion: It is essential to increase the number of nurses and technicians in the emergency surgical department at the General Hospital Varaždin and reorganize their work tasks.