For the purpose of this study, a qualitative and quantitative analysis was done on questions submitted to citizens - Croatian Health Insurance Fund assured - relating to the assessment of services in Croatian healthcare, and their attitudes towards general practitioners and doctors in hospital sector. The study aims at investigating which advantages and disadvantages of Croatian healthcare the citizens see as most important. Subjects were sorted according to gender, age, education, income, region and the type of settlement to determine whether there would be significant deviations in their answers to questions that were the subject of the analysis. Surveys made in 2012 and 2015 (before and after Croatia’s joining the EU) were compared. The average grade of the Croatian healthcare system seen through the eyes of the subjects was good (3). The results show statistically significant difference in grading between age groups. Older groups grade healthcare higher than the youngest group. However, it is more significant for this analysis that most common grade for all age groups is good (3). Subjects provided their own opinion on what they considered to be the biggest problem of the Croatian healthcare system, and as anticipated they emphasized the problem of long waiting periods. Waiting to be examined by a specialist was slightly more problematic than waiting for a diagnostic checkup. High quality medical staff was most often pointed out as a primary reason for commending Croatia’s healthcare system in both 2012 and 2015 surveys. The analysis has shown no statistically significant difference in grading of general practitioners and hospital doctors across age groups, and majority of subjects assessed their satisfaction with satisfied and very satisfied. Grade analysis for hospital doctors has shown a statistically significant difference in grades between age groups, with middle-aged group giving the best grades.