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professional thesis
Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada
Zagreb: University of Zagreb, School of Medicine, 2020. urn:nbn:hr:105:037641
Rajković, Irijana
University of Zagreb
School of Medicine

Institutional repository: Dr Med - University of Zagreb School of Medicine Digital Repository

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Rajković, I. (2020). Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada (Professional thesis). Zagreb: University of Zagreb, School of Medicine. Retrieved from https://urn.nsk.hr/urn:nbn:hr:105:037641

Rajković, Irijana. "Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada." Professional thesis, University of Zagreb, School of Medicine, 2020. https://urn.nsk.hr/urn:nbn:hr:105:037641

Rajković, Irijana. "Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada." Professional thesis, University of Zagreb, School of Medicine, 2020. https://urn.nsk.hr/urn:nbn:hr:105:037641

Rajković, I. (2020). 'Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada', Professional thesis, University of Zagreb, School of Medicine, accessed 26 December 2024, https://urn.nsk.hr/urn:nbn:hr:105:037641

Rajković I. Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada [Professional thesis]. Zagreb: University of Zagreb, School of Medicine; 2020 [cited 2024 December 26] Available at: https://urn.nsk.hr/urn:nbn:hr:105:037641

I. Rajković, "Implementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada", Professional thesis, University of Zagreb, School of Medicine, Zagreb, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:105:037641

Metadata
TitleImplementacija i primjena norme ISO standard 9001:2008 kroz ordinaciju medicine rada
Title (english)Implementation and application of the ISO standard 9001: 2008 through the practice of occupational medicine
AuthorIrijana Rajković
MentorRado Žic (mentor)
GranterUniversity of Zagreb
School of Medicine
Zagreb
Defense date and country2020-03-09, Croatia
Scientific / art field,
discipline and subdiscipline		BIOMEDICINE AND HEALTHCARE
Public Health and Health Care
Abstract
Želja i potreba za boljom optimizacijom posla, pružanjem višeg nivoa standarda kvalitete usluge te boljom pozicijom na tržištu ukazala je na potrebu implementacije ISO Standarda 9001: 2008 koji predstavlja određeni internacionalni standard koji daje sigurnost i povjerenje kupcu. Ovaj rad prikazuje uspješnu implementaciju, primjenu i pozitivno poslovanje kao rezultat uvođenja ISO Standarda 9001:2008 u ordinaciju medicine rada čiji rezultat je doveo do utilizacije i optimizacija procesa rada, bolje kontrole nad sustavom, smanjenja troškova, povećanja produktivnosti i prihoda u ordinaciji medicine rada.
Abstract (english)
Desire and need for better work optimisation, providing higher service quality standards and better position on the market, have demanded the need for implementing ISO Standards 9001:2008 where they represent certain international standard that gives security and trust to the client. This paperwork presents successful implementation, application and positive business operation as a resultat of introducing ISO Standards 9001:2008 in Occupational health office which led to utilisation and optimisation of work process, better control of the system, cost reduction, productivity and income growth.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:105:037641
Study programmeTitle: Leadership and management of health services
Study programme type: university
Study level: postgraduate specialist
Academic / professional title: sveučilišni/a magistar/magistra menadžmenta u zdravstvu (sveučilišni/a magistar/magistra menadžmenta u zdravstvu)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2022-02-14 11:02:47