This paper focuses on the complexities that patients with life-threatening illnesses, their families and friends encounter. There is a brief overview of what palliative care is, glossary of terms and history of palliative care. It briefly describes models of palliative care applied in some European countries and in the World. Present situation in Republic Croatia indicates the existence of defects in the model of care management for patients with progressive conditions. Therefore, this paper not only looks into complexities but it also suggests possible interventions and recommendations. The focus is on the existing conditions and necessity to introduce changes. Primarily, the importance is given to education of people who undertake their role in caring for the patients. Strategic palliative care plan for Republic Croatia for 2014-2016 sets out the vision for developing new strategies and approaches within the palliative care, as this paper refers to.There is a demonstrated and elaborated model of managing admissions and discharges of palliative patients which includes a list of possible mistakes that could occur in the practise and given recommendations. The priority is on introducing changes to enhance the competency, management but also preventing common flaws made during the hospital admissions and discharges of patients. It was observed that flaws made during this particular time were of significance when it came to delivering further care. And acting on these flaws was of immense importance in order to achieve high quality care. Furthermore, there is a brief summary of the nurses role within the interdisciplinary palliative care team.