Most preterm infants require special care in neonatal intensive care units (NICU) from birth to survive. The NICU environment and parent-child separation is very stressful for both parents and preterm infants and has an impact on parental psychological health and the social, behavioral, and functional development of preterm infants. To address the latter problems during the second half of the 20th century, programs were developed in pediatrics that involved parents in decision-making and caring for their own child at NICU. In these programs, parents are considered partners of the health team in treating the child. Parents today have a growing need for information and the effectiveness of the process of treating premature babies. Good communication is crucial for family-oriented care and is one of the cornerstones of building a relationship between health professionals and parents. Parents need the emotional support of health care staff in the form of an empathetic and humane style of communication. Building a relationship of trust with health care staff is one of the important psychosocial needs of parents to be confident in the quality of care for their child. It is important to involve parents in the care of their child not only to know how to take care of him after discharge from the hospital, but also to establish the emotional connection of the parents with the child. Among the most important strategies that allow parents to bond is Kangaroo Mother Care (KMC) because it consists of early skin-to-skin contact between the mother (or father) and her premature baby, thus promoting breastfeeding, temperature control, sensory stimulation, and strengthening the emotional bond. Due to the many benefits that have been proven by scientific research conducted over the last years, parental assistance and their participation in child care have priority in neonatal units.